Recent Posts

Storm Tips for East Honolulu

11/20/2020 (Permalink)

Storms coming, 
Here are some quick tips to prevent water damage: 

- Repair/replace roof shillings or tiles as needed 

-  Apply a waterproofing coating to the interior or exterior basement walls 

- Create a slope away from the structure to drain runoff properly 

- Make sure garden areas have adequate drainage 

- Be sure soffit vents are clean and unobstructed 

- Check for any cracks or peeling paint 

- Fill low spots around building foundation 
with clean fill dirt 

-  Keep downspouts cleat of any blockages 

- Clean and inspect gutters regularly 

Heavy rains and strong winds can all cause problems with your property. Roofs, gutters, and landscapes are exterior elements that should be checked to guard against water damage. Remember to look in attics, basements or crawl spaces for visible signs of water intrusion. Make sure outside vents are clear of any obstruction to ensure proper airflow. 

If you find a problem and need restoration help or want spring cleaning assistance, call your local SERVPRO of East Honolulu professionals. We are on call 24 hours a day, 365 days a year. 

(808) 395- 9545 

What are Sump Pumps?

11/20/2020 (Permalink)

Sump pumps move water from your basement out of your home. A sump is a naturally constructed pit, usually a hole carved below the main surface of your basement floor. This pit, known as a basin, holds the sump pump. The pump is equipped with valves that sense escalating water levels or pressure. When the water gets too high, sump pumps automatically pump excess water out of the basement and away from your property using a discharge line. This line, called an effluent, connects the sump pump to a designated drainage area. 

A sump pump protects your home from heavy rains and rising waters that leave behind enormous repair costs and structural damages. It's important to know which of the different types of sumps pumps best fits your needs. 

Sump pumps are typically installed at the lowest point of your home. A properly functioning sump pump will kick on when water levels get too high, sending water out to help keep your basement dry. The typical sump pump runs on electricity, but if you live in an area prone to violent storms that can cause power outages you may want to consider purchasing a battery back up-operated sump pump or a water pressure-activated sump pump. The middle of a storm is a terrible time for you to discover your sump pump has failed. 

Cost of a sump pump

Generally, a basement submersible sump will cost anywhere from $100-$400 depending on the horsepower and flow rate, with $500-$1000 prices for sump pumps with commercial uses. Below is a list of considerations for calculating the cost of a sump pump in your home:

1. Type of sump pump

The type of sump pump you choose for your home will determine your cost. Factors such as the material used to make the sump pump, size, horsepower, additional features, including backup battery or a specified switch type can all contribute to the cost. 

2. Basement material

The floor of your basement can play a part in the cost of installation. If your basement is made of cement or concrete, then the floor will need to be removed in the lowest point of your basement where you plan to install the pump. The thicker the cement, the higher the cost of labor.

3. Drainage

If your city requires a drainage point a distance from your house, yard drainage lines or extension hoses can increase the cost of installation. Not to mention, they can be hazards to your yard or even freeze in the winter.

4. Permits

The cost of a permit will vary depending on location, so it is best to consider beforehand. The guidelines will also help you factor the cost of the job.

5. Licensed professional

Installing the sump pump yourself can cut costs dramatically if you know what you are doing. But if you are unsure, it is best to go with a licensed professional. Installation cost is cheaper than treating a flooded basement. 

Performing a full maintenance check on your sump pump system is a pretty simple process that can potentially help you avoid a costly water loss.

  • Before adjusting or moving sump pump, disconnect the sump pump from its electricity source.
  • Remove the pump from the well and check the intake grate for any rocks or debris that could have been pulled in.
  • Clear well of any debris.
  • Put sump pump back in to place and reconnect to power source.
  • Fill a 5 gallon bucket with water and pour in to the sump well to make sure the system kicks on and is operating as should.
  • Outside your home, check the condition of the pump discharge pipe, making sure it is free of blockage and debris.

If your sump pump appears to not be operating as intended, do not hesitate to call a professional to assess your system.

The Dangers of Flood Water

11/15/2020 (Permalink)

Nature can be unforgiving at times, and when it is, we at SERVPRO of East Honolulu are here to help. We have seen all types of water damage, yet one of the worst types is due to storm damage. 

There are a variation of types of water categories in regards to the cleanliness of the water/source. Flood water can be a category 3 which is the worst category. Meaning that it can possess extremely dirty water and harmful foreign objects including but not limited to blood borne pathogens or other diseases. 

Here are some commonalities in most flood waters that have been in some we dealt with: 

- human and livestock waste 

- household, industrial, or medical waste 

- ash waste that can contain toxic chemicals 

- objects such as debris, or metal 

- wild or stray animals 

These type of containment can create a foul odor, and are extremely dangerous if not instantly dealt with. Due to the high chance of harmful bacteria inside flood water, letting it stand still without cleaning it can cause an increase of bacteria. This type of bacteria can be harmful and cause adverse side effects. 

Make sure that you stay away from the flood water, whether you have to drive through it or it is in your home. You never know what is in flood water as there can also be electrical or chemical problems inside of the water as well. 

Some types of flood water can cause health issues if one is exposed to it like, 

- wound infections 

- skin rash 

- tetanus

- stomach problems 

If you are touching/ cleaning up flood water, first call professionals like us. Here at SERVPRO of East Honolulu we have an able and equipped team that is frequently tested in case of exposure to health issues and can clean up any natural disaster. 

But if you do come into contact with flood water make sure, 

- you wash the area that has been touched with soap and CLEAN water. Soap is a tame basic solution which if used correctly can be very effective. That is, by washing for at least 45 seconds. Since soap attracts dirt-like particles the longer you clean the area the safer you're skin becomes. 

- if there are wounds or punctures that occurred because of the flood water immediately seek medical attention. No one has any idea what type of concoction that can be within the flood water, and due to the increased risk of illness inside the water. It is best to seek medical emergency as soon as you feel like you have been injured. 

- If you are trying to restore your soft goods and materials, make sure that you used an increased amount of laundry detergent, hot water, and a slight amount of bleach. Wash these items more than once, again flood water can be extremely gross. 

-prevent wounds and injuries by not attempting to go into the water if you can not see the bottom of the floor. That means there are so many contaminates in the water that you can't see your floor. This is dangerous, you have no idea where you're stepping or what lurks underneath the water. There could be a chance of foreign objects that are harmful and pointy, because of the hindrance of the contaminants in the water you will not know. 

If you have any questions, refer to the CDC guidelines and health cautions of flood water. As always we only wish the best for our community in all regards but especially in health and safety. If you or a loved one are experiencing flood water issues please call us at 

(808) 395-9545

Candle Free Alternatives

11/6/2020 (Permalink)

Let's be Safe these Holidays If you are thinking about using alternatives other than candles this holiday, you probably should. Here are 5 different alternatives!

Aloha supporters of SERVPRO of East Honolulu, 

We would like to extend a huge mahalo to everyone who reads our blogs and also request our services. We are happy to serve East Honolulu and share these tips with you. 

As we are in peak holiday season the use of candles has risen, with candles being used as decorum or mood setters for this time of year. 

It is also important to note, the use of candles do not equate to fire starting. 

The issue with an increased use of candles is the increased use of negligence with respects to candles themselves. While many of us don't practice proper fire etiquette to sustain a candle flame; here are some great alternatives for a fire-free holiday.  

1. Fairy Lights 

Because they are usually battery-run or with electricity, these are great alternatives to candles especially if you're just using a candle for mood setting. It will out live a candle, while also being a great way to even spice up one's light theme. With many different types of Fairy Lights some are even 10+ colors. 

2. Wax Warmers 

If you like candles for the warm scent they bring, wax warmers are a great alternative. Bringing in new aromas in a more controlled setting; they also either use electricity and have no open flame.  

3. Essential Oil Diffuser 

Essential oils create added scent to a room, with some good health benefits. There are many different diffusers to choose from, so you can easily find one that matches your home. Beware of oil diffusers if you have pets, as some can not handle essential oils nor diffusers creating adverse effects to certain pets. 

4. Stick Diffuser 

These are both easy and care-free, these simply add scent from the scented oil the sticks reside in. Being a simple gesture to a great-smelling holiday season. 

5. Battery-Powered Candles 

The easiest change from open-flame candles to safer alternatives is to a battery-powered candle. 

Be safe over the holidays, everyone at SERVPRO of East Honolulu wish you the happiest of holidays. 

We are here 24/7 365 days of the week, call for any emergencies: 

(808) 395-9545 

That Drip

11/6/2020 (Permalink)

Creating Mindfulness in the Home Make sure to check your everyday appliances for wear and tear to ensure that you don't need to call us anytime soon :)

Nowadays, one can hear "drip" as a modern convention to mean something like " gold chains" or "clout"- social power. No, here at SERVPRO of East Honolulu the "drip" has and will always be known as a bad idea, entailing water damage. Our "drips" can happen anywhere, subtle leaking from your toilet or any of your appliances using water. 

Drips can happen from storms or natural causes, or the inefficacy of one's machines. Drips can be costly, and lead to most water damage cases we see today. 

Look for water damage in the following appliances: 

  • Behind the tub casing. The caulk that seals tubs slowly wears away through usage, leaving cracks for not just pests and mold to harbor but also water. This is one of the biggest reasons why mold is an issue in restrooms; the cause being water stagnancy from caulk holes.
  • At roof intersections. The seals around common roof intersections, exhaust fans, are also not made for surplus amounts of water. Water occasionally deposits at these intersections and once set will cause issues for homeowners and business owners alike.
  • Under a sink can often hide small drips, which can turn into big water damage aiding to mold.

  • Behind drywall. Drywall is made to hide the structure of the home, but it can also hide water damage to that structure—especially following floods or burst pipes elsewhere in the home.

  • At roof intersections. The seals around common roof intersections such as chimneys and exhaust fans are designed to keep out water but are not designed to last forever.

  • Inside an AC unit. The line that draining the condensation from an air conditioning unit can become backed up that sends water inside of the unit instead causing malfunctions.

  • Beneath appliances. Washing machines and dishwashers pump a large volume of water into and out of the house and can cause hidden leaks that lead to costly repairs if not thoroughly checked.

  • Behind exterior faucets. A house can easily hide a leak from an exterior faucet, which can occur when its bond to the water pipe malfunctions ending in water bursts. 

Watch Out for Flood Water!

11/5/2020 (Permalink)

Water damage could happen to anyone, us at SERVPRO of East Honolulu have almost seen it all. A running facet, or shower, water damage from the apartment above, leaks and more. But, the most dangerous thing to come out of water damage is the water itself. 

Please be careful when assessing your water damage! 

And, make sure you know where the water is coming from before delving in to the cleaning up. 

If the water is brown or dirty, do not touch it. Wait until professionals come, unclear water means the water is contaminated with something. Although it can be something as simple as dirt, it can be as deadly as pathogens. This type of contaminated water can be from a sewage system, leaky pipes allowing contaminates into the water before bursting...etc. 

Here are some things to be mindful of when dealing with said contaminated water, or water in general: 

-sewage particles 

- viruses 

-toxic chemicals 

-bacteria 

-microbes 

We know of the stress and anxiety that occurs when a leak or water enters your home, know that there are ways to prevent in the future, and professionals who are a phone call away. 

SERVPRO of East Honolulu is available 24/7, 365 to make the cleaning and restoring process for you simple and efficient. 

Our Premier Commercial Cleanings

10/15/2020 (Permalink)

Here at SERVPRO of East Honolulu we know how important it is to have a pristine commercial area. WE should be your first choice for your commercial property because of our extensive knowledge assessing, cleaning, and restoring damages. 

Our team consists of qualified professionals who can quickly and efficiently clean and minimize the damage of your property regardless of size. 

We use the best technology and the innovative ways of SERVPRO to make the best solution for your issue. We are proud to wear the SERVPRO brand because of their excellence and quality insurance that we uphold. 

we have cleaned before: 

  • large offices 
  • high rise office buildings 
  • manufactures 
  • retail stores 
  • hospitals 
  • hotels 
  • apartment buildings 

and so much more 

Not only are we more than qualified for any mess in your business; we are available to you 24/7. We clean anytime and anywhere for your convenience and to lessen the damage. Here, at SERVPRO of East Honolulu we ensure that your place looks like a mess; never even happened. 

The Three Types of Water Damage

10/1/2020 (Permalink)

There are three types of water damage that we assess certain damages as. To make sure that we get the best profile for your damage, and clean up we categorize where the water is from. This gives us a good idea of how it will affect your walls, floors, or ceiling; this also tells us if there is extra disinfecting needed. Our experts can tell if there is more beneath your damage and if there is an underlying cause before anyone else! 

SERVPRO of East Honolulu can guarantee a procedural, and professional process for you. Here are the categories: 

1. Category 1, water that does not seem to threaten life such as humans or pets is deemed a category 1 or, "clean water". This can be something like an overflow of a sink or tub, or a faucet failure.  

Our experts can clean swiftly and effortlessly. This type of water needs a good drying with our fans and de-humidifier and a sanitize. This type of water is the most simple water because there are not contaminates in it. These type of jobs can take 1-10 days.

2. Category 2, has some type of containment to it, like an in between of category 1 and 3. This is at the experts digression, of a significant degree of containment. This could be physical, biological or chemical of origin that can cause sickness or discomfort if consumed by a life source. This could be from a toilet, or water from a washing machine/ dishwasher.  

This type of category takes a little bit longer to clean as there is more of a sanitizing and disinfecting that needs to be done. There also needs to be a demolition if there are surfaces that are damaged and can not be washed or cleaned effectively. Soft goods can be washed or discarded. 

3. Category 3 means that the water is grossly contaminated and is extremely unsanitary. This can be sea water, sewage water, a toilet trap, even category 2 still-water can  turn into category 3 water. This can also be considered "black water." 

Our experts know of the dangers of "cat 3" and need to "demo" as soon as possible. This type of water has extreme after effects and needs to be cleaned to lessen the damage. Affected dry wall, carpeting, flooring besides concrete and heavy wood need to be removed. Dry wall is not privy to cleaning and most porous substances need to be removed, to the exception of heavy duty wood which can withstand the cleaning needed for cat 3 messes. Our team also needs to heavily clean the areas before an owner or insurance can place in new flooring or dry wall. If there are soft substances they can be cleaned in our industrial cleaner or replaced. 

When we do an assessment of your damage it is imperative to know what type of category your water is in, to make the job that much easier and for your safety. Here at SERVPRO of East Honolulu your ease is important but even more so if your health and safety. We do our jobs to completion with your health in mind so you can rest easy!

Living with Water Damage and Repairs

10/1/2020 (Permalink)

Here at SERVPRO of East Honolulu we know how stressful water damage can be. It seems like it is an additional load after everything else going on in our customer's lives. 

It can even throw you off if you come home to a big water breakage or mess, but here at SERVPRO of East Honolulu we are here to help. We have innovative tools and a qualified team to quickly clean it up.

     But, while they are doing their job it can be hard living with the machines and the repairs. 

For us, it is our goal to make sure that it looks "Like it never even happened." A SERVPRO promise and a strive for excellency. While we are cleaning we know that it can be a stressor. And we try to accommodate as much as possible. Like cleaning quadrants or making various containments to only interrupt segments of your life. 

We also only do demolitions if it is absolutely necessary, we try to do our job to maintain the integrity of the original house for less hassle and money. And when we do a demolition the process is generally very quick and efficient so an a contractor can do their job as quickly as possible. 

Here at SERVPRO of East Honolulu we also strive to keep our servicing well within a week, so you can keep your life running smoothly and we can continue our quick and efficient track record. 

We try as hard as we can to make sure that we do our job smoothly so you can go on: 

"Like it never even happened."

Precautions for Owners of Older Property

9/20/2020 (Permalink)

Older properties have a few advantages such as charm and location, but they can be difficult to maintain, especially for landlords. Plumbing issues can haunt landlords and operators of apartment complexes. Many of the systems are outdated. Obsolete pipes made of polybutylene not only frequently crack and break but they also affect the quality of the drinking water. If the goal is to avoid constant repairs and frequent complaints from tenants.

A landlord should try these solutions. 

- Regular Inspections:Regular plumbing inspections can catch small problems before they get big and expensive. They can also prevent expensive problems with water damage that destroys flooring and creates other issues such as mold growth. Plus, an expense that is planned for is often easier to manage than a surprise bill. So you don't have to call us anytime soon :) 

- Replacing Antiquated Piping Systems: This product was popular in the 1970s and the 1980s because it was inexpensive and easy to install. Unfortunately, it doesn't belong in a rental unit plumbing system, or anywhere else for that matter, for a number of reasons. Repeated repairs will just result in more repairs. The solution is to replace the pipes with CPVC, copper, or some other suitable material. We recommend copper or plastic pipes because of its durability and inexpensiveness. 

- Partnering with a Trusted Mitigation Company: The services of a professional water remediation franchise can come in handy for a number of circumstances. Water restoration experts arrive quickly on the scene and take care of a water problem 24/7 and 365 days a year. SERVPRO of East Honolulu, is Faster to Any Size Disaster. Certified technicians have the training and equipment to handle water leaks, toilet overflows, and broken pipes mitigation services. 

Monitor Sewer Lines: Tree roots and other obstructions can cause sewage overflows and backups. Regular maintenance can clear away dangers to sewer pipes.