Recent Posts

Keeping our Employees Safe from Bio-hazardous Materials

7/1/2020 (Permalink)

Bio-hazard material is one of the most dangerous materials to be cleaned up afterwards, we at SERVPRO East Honolulu take the most precaution when working with bio waste because of its implications. Here are some tips if you need to clean up bio-hazardous material: 

-use disposable gloves, make sure that none of the material can touch exposed skin. The fastest way to get rid of the material is through disposable gloves that way it is a quick disposable process afterwards. 

- absorbent materials, like sand or kitty litter or baking soda. These type of materials can soak up blood or other bodily fluids quickly for easy disposal. 

-cleaning supplies, bleach, disinfecting wipes or spray can help clean up the mess. Although this does not completely clean up everything, it is the best option possible 

-a bio-hazard bag, although they are not an everyday tool; they are essential to cleaning bio-hazardous material. They are plastic baggies that are either yellow or red and have a hazardous waste sign. This notifies anyone handling the bag to use the utmost caution. 

There are so many reasons as to why you should protect yourself from bio-hazardous material, and one of them is blood-borne pathogens. Blood-borne pathogens are microbes such as viruses or bacteria that are carried in the human blood. These are dangerous, so make sure to use the proper equipment and protect your body from these materials.

July: SERVPRO Orange

7/1/2020 (Permalink)

For the month of July, SERVPRO of East Honolulu wants to highlight SERVPRO Orange, one of the best cleaners for cleaning up protein, oil-based soot, and soiling. 

SERVPRO Orange boasts the use of only 6 ingredients to get the job done. This is a multi-purposed cleaner that is oil-based. 

Oil-based cleaners are efficient in cleaning oily things, this is because of a chemical phenomena. Water does not mix with oil because of the polarity of the water molecule. Oily substances tend to be non-polar, this has to do with their charge. They have no charge, this makes it hard to attract oil with anything besides... oil! 

The SERVPRO Orange cleaner does just that, it attracts oil from substances to the liquid and with one swipe, the oily mess if gone! That means the SERVPRO Orange cleaner is an excellent tool in the kitchen, cleaning up any greasy, meat mess and more. It is also good at cleaning light soot from a fire place or candles. 

Not to mention SERVPRO Orange also has the delectable smell of freshly-peeled oranges, so after it cleans your mess it leaves a beautiful smell!

Get Your Grilling On!

7/1/2020 (Permalink)

Here in Hawai'i it is not uncommon to see smoke coming from the barbeque or grillers every weekend. And here at SERVPRO of East Honolulu we are all for it! (We even have a few prolific chefs on our team) 

July is actually the peak of grilling fires! There is an 18% increased risk of a grill fire, because of the increased usage of them especially in time for Fourth of July !

But, like most open fires grilling or "BBQ-ing" can present as a fire danger. Here are some tips to make sure that your summer runs smoothly, and your grilling is even better! 

In the fires from grills, more than 1/4 of the fires accounted for are due to an unclean grill. Many people don't think to clean the grill but it is imperative to a safe grill "sesh". 

  When you don't clean a grill after you use, there could be over cooked particles still on the grill. This makes it easier for it to catch on fire. 

  Home depot has awesome videos on cleaning your grill while also keeping the charring flavor! There are also multiple cleaning products that do the same thing. 

Make sure that you only use your grill outside and in an open area, this may seem redundant but the lack of these measures facilitates most grill fires. Make sure that your porch or balcony is clear of items that are flammable. 

   Also when you are cooking on these types of outdoor areas ALWAYS watch the fire. Many of the fires are caused because of the grill structure catching on fire, in return catching the porch or balcony on fire. 

Make sure that your gas grill is functioning properly, many of the grill fires were due to leaks and breaks inside of a gas grill. Although, gas grill give a nice burn they can also have serve repercussions if not used correctly. 

Although other grills including charcoals cover a menial amount of fires in comparison to gas grills there is still an increased risk with them. Make sure you know the ins and outs of your grill so you can have a fun and safe time grilling!

But, just in case disaster still strikes, we are always on call.  To clean the fire damage and make sure that it looks like nothing even happened.


for you convenience, 

for your safety, 

and for a piece of mind.

Reasons Why Your Pipes Burst

6/30/2020 (Permalink)

Our team of SERVPRO of East Honolulu have seen multiple types of problems that cause pipes to burst. Here are so reasons as to why your pipes burst, but don't worry! We are on call 24/7 for your convenience and safety. 

- tree root encroachment  

If you have trees growing near your house it could be a problem later on for your water pipes. Over time tree roots continue to grow and reach out. Sometimes this can cause issues to your foundation and pipes. Most pipes are not strong enough to withstand the pressure and power of strong tree roots.  


Over the years, especially with steel, your pipes undergo a lot of water damage due to heavy usages. Copper and plastic pipes can stop this water corrosion, but for those pipes that aren't can burst from this type of damage. This starts by simple corrosion which in turn makes the pipes narrower and narrower until the pressure of the water is greater than that of the pipes. This in turn causes pipes to burst.  

-soil shifting 

When one is doing construction work near a water pipe this can cause the soil to shift. When one displaces the soil that the pipe rests on this causes strain on the pipe. Also putting strenuous amounts of soil on top of the pipe can cause a strain, the pressure of the water with the addition of the soil may cause your pipes to burst. 

-high water pressure 

When a water pipe exceeds a certain degree of pressure it can cause a pipe to burst. Make sure you know what type of pipe you have and that the pressure is at the appropriate setting to not have bursting pipes.  


 There are many reasons to have clogs in your water pipes; this can be bathroom products, food, oil buildup, hair... etc. When there is a clog there is a buildup of pressure within the pipe. This can cause an extreme strain on the pipe that it can't withstand therefore cracking. The pressure will be too great and in return the pipe bursts. So make sure you are aware of what you are throwing down your drains. 

-rusty pipes  

The best pipes for the lack of corrosion are plastic and copper pipes, which can withstand water corrosion. When metal pipes are not frequently replaced the rust growth can cause pipes to burst.

What is Odor Removal?

6/30/2020 (Permalink)

Odor removal is one of our cleaning services we offer, this includes removing the source, cleaning the surrounding areas affected and air scrubbing. 

Sometimes odor removal is essential to a demolition or project. This is the case for some water, storm, or biohazard damage. The odor removal is very simple which is removing the substance that is causing an odor. This could also be biological waste, cigarettes, mold, or bathtub drain. 

After the odor removal then there is a cleaning process, that is cleaning all the surfaces suspected to smell due to the odor substance. This can be the flooring, walls, and soft substances. Luckily, the soft substances can be cleaned from the odorous substance and get back to smelling brand new. 

The final process that we do for odor removal is the air scrubbing. To many this may sound weird, why wold you scrub the air? Well, air scrubbing is a HEPA filtration and you are running it inside a room and it scrubs the air. Any air borne particulate: dust, mold spores, soot, odor are taken away from due to the filtration and your air is clean as ever!

Most of the odor jobs don't need a demolition process, SERVPRO of East Honolulu has the top technology in the cleaning and restoration business!

Helpful Guidelines for House Fire Recovery | SERVPRO® of East Honolulu

6/19/2020 (Permalink)

Fire Damage If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response 808-395-9545

If you have experienced a fire in your home, it is normal to experience a variety of emotions regarding the trauma of the event and the process of recovery. Reestablishing normalcy after a fire is a long process, but by making sure you are following a few guidelines, you can make the process less stressful on your household.

Here are some of our most helpful tips for the aftermath of a fire.

Helpful Tips for the Aftermath of a Fire

Prepare yourself for what to expect. While the damage done to a home does depend on the size and severity of a fire, even small fires can cause far more damage than people may realize. Between charring, far-reaching smoke and soot, and the possibility of moisture damage as well, it can be alarming to see your home in such disarray. Preparing yourself mentally is an important aspect of lessening the shock and stress that comes with a house fire.

Wait to enter your home. While the damage you can see can be overwhelming, the damage you can’t see can pose severe risk of injury to anyone in the home. Be sure to check with firefighters before reentering the building—even if the fire is extinguished, there can still be lurking dangers that officials will need to address before letting people back in.

Contact your insurance company. Homeowners’ insurance policies vary wildly regarding coverage, as well as the process of filing a claim. It is important to get in touch with your insurance provider early on to get an overview of the process so you can follow the right steps regarding filing and maximizing your claim.

Document the damages. Though dealing with the details regarding damaged belongings is unpleasant, documenting everything thoroughly will be helpful to you and to your insurance company as you file a claim. Make an inventory list of everything that has been impacted by the fire and be sure to take plenty of photos as well.

Contact your restoration company. Experiencing a house fire is a traumatic event for the whole family, which is why recovery is so important. Having a restoration company that you can count on is an important aspect of this—the company you work with should help you simplify the process instead of making it more complicated.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

Be Sure Your Staff Knows What to Do in Case of a Fire | SERVPRO® of East Honolulu

6/19/2020 (Permalink)

fire drill We specialize in commercial fire restoration and will be here for you at any hour—contact us today 808-395-9545.

Making boosts to your business’ safety efforts is a great way to ensure you are not surprised by any emergencies and that you are keeping your staff as safe as possible. Fires at businesses happen quite frequently, so anything you can do to plan ahead and reduce your risk is wise.

Being able to get your staff evacuated quickly from a fire is the most important component to plan for so you can be certain you are doing your best to keep everyone safe. Having a plan in place for fire drills is a great way to ensure everyone knows exactly how to react if one starts.

Have a Plan in Place for Workplace Fire Drills

Consult with your local fire officials. Fire officials are an amazing resource when it comes to planning out your fire safety efforts, so definitely get in touch with them and gain their insight into your fire drill strategy. They can often come by and help you identify evacuation routes and other special considerations that might impact your fire drills.

Communicate and mark fire evacuation routes. After mapping out your fire drills, mark them clearly so that they are easy to identify even in a stressful situation. Inform your staff of your fire safety plans, and let them know when and what to expect from your upcoming exercise so they can be prepared.

Have fire drills frequently. The main goal of a fire drill is to help everyone understand exactly what to do and go through the motions so that they are prepared in case a real fire starts. Frequently go through the processes with your staff and host drills at least once each quarter so everyone has a chance to rehearse.

Run different fire scenarios. There are a number of places that a fire could start—the office kitchen is the most likely place, but electrical malfunctions or other incidents could lead to a fire in other areas of the building. Make sure you plan for different scenarios and alter your drills each time so that everyone can prepare for the most amount of situations possible.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

You Want Us on Your Job: Here's Why

6/18/2020 (Permalink)

If your East Honolulu, Hawaii business has experienced natural disaster damage, then you may be looking for a local restoration service to help with cleanup and repairs. However, knowing what to look for in the best company to help your business can seem daunting at first. 

Here are three reasons SERVPRO of East Honolulu should be your chosen restoration team: 

  • We work with your insurance 
    •  SERVPRO of East Honolulu works closely with insurance adjusters. Our crews offer services such as damage documentation, electronic inventory databases, and regular progress updates. All of these services can help your insurance stay on top of the information they may need for your claim. 
  • We've seen it all, we can do it all 
    • A fire damage service should also be able to clean up the various types of damage that may result from a fire. Not only does this include repairs to any burned areas along with smoke and soot repairs, but water damage as well. Water damage can result from fire suppression efforts, so choosing a company that can make these types of repairs as well means you can work with a single team, and your business repairs may be completed faster. We are very versatile and there is no natural disaster we can't help fix.  
  • We can help with Remediation  
    • Here at SERVPRO of East Honolulu we ensure the property is up to fire code and address other mitigation concerns you may be worried about. Once repairs are completed we can walk you through any recommendations they have for further protective measures your company can take. 

Consider working with us on your next job, when looking for a restoration service to help with natural damages at your place of business or home. Work with your insurance provider, clean up different types of damage, help with future mitigation needs. Our company that can do all three can help ensure you find all the services you need after any disaster in one, reliable place. 

We are available 24/7, 365 days out of the year for your convenience and to prove our competency. Trust us, SERVPRO of East Honolulu 

Call us: 

(808) 395- 9545

Fire Can Cause Water Damage

6/18/2020 (Permalink)

SERVPRO of East Honolulu can help with water damage caused originally from a fire. 

In some fires, damage from the actual flames ends up being the least of your concerns. Fires often trigger damage in a way homeowners do not expect: significant water damage. Whether during the efforts to put the fire out or leaks caused by the heat, fire can directly or indirectly cause your home to take on large amounts of water unexpectedly. If the fire started during a storm, rain or flood water might also deal some damage. Listed are some common ways we encounter water damage after a fire. 

- Hoses and Extinguishers: Care is not often taken to controlling the water flow, with as much being used as necessary to stop the flames. This can lead to a heavy dousing of any surface in your home and some mild flooding as a result of fire hoses. Excess water is common after a fire, and perhaps more often than not you'll be dealing with this type of damage. 

- Bursting/Leaking Water Pipes: Fire can melt and break metal faucets and plumbing due to its extreme temperature, causing profuse leaks and ruptures wherever it crosses a water fixture. Although these do not often release enormous amounts of water, they can cause considerable damage to floors and walls in their vicinity. 

- Storm Damage: Fires can start as the result of a storm, from a lightning strike or otherwise. The fire may work in tandem with torrential rains, as these are often not enough to put out the blaze but enough to pour through any burned openings into your house 

SERVPRO of East Honolulu is a locally owned and operated business that has experience with all sorts of water and fire damage, often at the same time. Should you require emergency restoration services following a disaster, call us 24/7: We're Faster To Any Size Disaster.

Storm Watches vs. Warnings

6/18/2020 (Permalink)

It’s a good time to review the difference between tornado and severe thunderstorm watches and warnings.   

WATCH means that the potential exists for severe thunderstorms to develop.  A storm watch does not mean that one has been seen, it just means that conditions are favorable for one to develop.  

Conditions are conducive for the development of severe weather.  When watches are issued there is no immediate action for you to take, but do keep up to date on the current weather situation. 

WARNINGS on the other hand need to be taken seriously and demand action.  A severe thunderstorm warning indicated that severe weather is imminent in your area or already happening.  Severe refers to wind gusts exceeding 58 mph and hail greater than 1” in diameter. 

With this knowledge of watches and warnings, you will be better prepared the next time severe weather threatens your area.