Recent Posts

Air Movers: An Asset to SERVPRO of East Honolulu

10/16/2021 (Permalink)

The most integral tool in our drying process is our air movers, these equipment are loaned out to our customers for water damage in properties. We have loaned these out to private homes, hotels, condos, apartment buildings, Ala Moana shops and more.  We often pair our air movers with dehumidifiers or “dehus”; the machines have a few tubes and it aims at taking moisture from the air heating up the room which the air mover circulates in the affected area. We utilize four different types of air movers here at SERVPRO of East Honolulu: 

  • Velo Air Movers  
    • This type of air movers are low profile thereby great ways to dry hard to reach places. We mostly use this kind of air fan for drying carpet. It is also an amazing tool for baseboards and other smaller infrastructural details. You’ll likely see our technicians put these kinds of smaller fans near the corner of wet areas. 
  • Sahara Air Movers  
    • These kinds of air movers are similar to velo air movers in the sense that they are smaller, more concentrated streams of air. This one is a little more versatile than Velo Air Movers; it has the ability to adjust vertically. And when the ceiling is wet it is the best air mover for the job.
  • Ace Fan  
    • These are also amazing air movers that all of our vans are stocked up on. They are versatile, quick on the go, and do just the job for any basic or average water job. These air movers kind of look like snails- the air pressure is adjustable and the movers are stackable. 
  • Vortex Air Mover 
    • The air movers utilize negative pressure that dries a space exponentially. 

We try to structure coefficients by choosing the right kind of air mover for the job, it is important to make the right fit for you. Here at SERVPRO of East Honolulu we strive for the best… "Like it never even happened." Call us with any questions, comments, or concerns at (808)-796-0443.

Reasons for Commercial Water Damage in Eastern Honolulu

10/15/2021 (Permalink)

Any sort of natural disaster is unaccounted for and a threat to any business owner in the Hawaiian Isle. Here in Eastern Honolulu, tons of offices, businesses, or non-profits organizations are placed in big plazas, skyscrapers, or buildings that tend to be decades old. These types of commercial properties are prone to water damage just statistically by the innate amount of people occupying square feet. SERVPRO of East Honolulu has been serving our community for a while, we have the knowledge and tools to measure, access, quantify, and actualize a new space- unshaped by the water damage. "Like it never even happened." 

There are a few reasons as to why water damage could incur, here are the top 4 reasons for why in the Eastern Honolulu area: 

  1. Bad Weather 
    1. During Hurricane Season, rain starts to get harder and faster, and flooding is more likely to occur. Hurricane season happens from June- November of every year. Although nerve wracking, SERVPRO of East Honolulu boasts numerous equipment pieces that can prevent flooding, or stop it while it is happening. 
  2. Pipe Breaks 
    1. With time our knowledge on pipes, and the ability to carry water has increased. Before copper pipes were the norm, then it was steel, and now it is PVC. Like previously aforementioned, the buildings in Eastern Honolulu range in age just as much as they do size. It is important to recognize that some of these buildings have not been renovated since the 1980s or 1970s. Therefore some of these buildings have antiquated pipe systems, or metallic ones that inevitably erode. Although SERVPRO of East Honolulu knows more about water damage than plumbing/irrigation; we partner with many amazing plumbing companies to make sure our customers are satisfied overall. 
  3. Foundational Issues 
    1. Not only are these buildings prone to wear and tear from being old, these buildings also are found in the capital of our state of Hawai’i! Where it is notorious to be hot, uncomfortable in the summer- amazing every season after. These foundations that the buildings find themselves on tends to expand with the daily temperatures. The way cement works it expands and contracts with the temperatures, which is why asphalt roads, cement sidewalks… etc. crack after a few years. These cracks can host water leaks, creating an environment that supports mold. Foundational issues are additionally dangerous as one tends to notice them when it becomes too late. 

 Any type of water damage can happen especially in the Eastern Honolulu area. Anyone can fall prey to a toilet leak, a pipe burst, or naturally occurring fissures in foundational layers. We kokua our community by being knowledgeable, and economically feasible for any kind of natural disaster. Our first appointment is free if you call us with insurance. Call us with any comments, questions, or concerns at (808)-395-9545. 

What To Do When Water Damage Strikes Before SERVPRO of East Honolulu Inspects your Property

10/1/2021 (Permalink)

My, oh my, how the fall rains have been relentless on our moku here in the eastern area of Honolulu. Many of the other islands have also experienced flooding amongst the slew of problems that occur when harsh weather during hurricane season happens in Hawai’i. In recent events there have been areas of the island with power outage experiences, as well as inaccessibility to driving, or the damage of property. Although this is no surprise, and water damage happens frequently around the island from natural and human sources; it is important to be aware and on your toes before the professionals head your way. 

Albeit in some instances there is no need for our SERVPRO of East Honolulu technicians to be there, if it is a tiny amount of water damage that has been dried and disinfected. Our professional services create a safety net between you and your damaged property, it is a big issue nonetheless we are working relentlessly with your insurance company to make it… "Like it never even happened." 

While it may be daunting when water damage or storm damage occurs, because everything ever constructed has been proven to be finite; find solace in organized, thorough help and consider some of these statements: 

The most important aspect at the end of the day is safety, that the organisms using the property are safe, additionally the property is more or less in the process of becoming safe again. There might be some hiccups in insurance claims, policies… etc is it safe to be in the property? Are there any hazards that our technicians need to be aware about, such as wiring, electrical issues, slippery areas, or pollutants amalgamating to an unpleasant situation they need to be aware of. Materials that have been damaged may have bacteria, and diseases that are a biohazard, do not touch wet materials in most instances of water damage. It is equally important to note wet materials tend to be heavier than when dry. 

At the end of the day Safety comes from knowing the means you exist in, what means can fix your house in a safe manner, plus what you can do and not do. Such as lifting heavy materials, living in a home that is infested with harmful bacteria, or just performing unsafe acts. 

Until our technicians with shiny ribbons of neon green on their shoulders come knocking on your door. Here are some other methods you can use to help us help you. All excess water should be removed, unless it is an uncontrollable amount. It is imperative to remove all concentration of fluids. Removing excess water from all materials, items, objects that have been damaged will actively halt the damaging process of water. Properly drying out “soft goods”- goods that absorb liquid, is key to the preservation of your home. This drying and removing of water can come and we have seen it in all shapes and sizes. With all paintings holstered up, or loose items on the floor piled outside the apartment in the hall. Preventing further damage from the initial accident is our SERVPRO of East Honolulu mission.  

You can not prevent water damage from occurring, when these disasters occur from the elements no one is truly orchestrating it. No one wants the sewage pipes to burst on the side of a building, and until they figure out a continuously safe way of transporting elemental materials SERVPRO of East Honolulu is here for our community. The only thing one can do is the means of what they work with, preventing further damage is the only thing a person experiencing damage can do until help arrives. Call us with any questions, comments or concerns at (808) 395-9545.

Safety Tips in the Event of Fire in East Honolulu

9/30/2021 (Permalink)

Fires do not wait for anybody, as they burn on their own accord. 

It is imperative for one’s quality of life to know exactly what to do in the event of a fire. With the varying types of fires that occur any one of them can envelope any and all organic material in a matter of minutes.

Here are a Few Tips:

The most important part is preventative methods, these preventative methods enable a safer passage in the event of flames. When a fire does occur it is usually too thick of a smoke to see and much less breath. Ensuring that your smoke detectors work, and that your fire alarms are running smooth and if is a simple way to keep you safe while a fire happens. 

This way there is absolutely the best way you can help yourself while an emergency happens and occurs. 

Fire is unmanageable and tends to spiral out of control in a short amount of time, especially on properties because of all the flammable materials that go into making the infrastructure of buildings. Fire in a house can be anywhere from 100 to 600 degrees of Fahrenheit. Which is the reason why it is so important to stay low, staying low exposes you to lower temperatures thereby making it a little safer. It is not uncommon for it to be so hot in the fire that the air scorches your lungs and destroys clothes just due to the near vicinity. 

Not only the fire is dangerous but the carbon dioxide in the smoke is equally deadly and if not more so. Smoke can be deadly and disorienting, back in the industrial revolution the main reason for lethargy was due to the smog of carbon dioxide. It is disorienting and can cause asphyxiation which is the medical term for suffocating.  

It is important to remember that each fire and smoke situation is so different as fire presents variously with different types of materials and other certain aspects that dictate the grandeur and veracity of the fire.  

SERVPRO of East Honolulu strives to educate our community about information on natural disasters. The better informed our community is, the safer it is when emergency natural disasters strike. Call us with any questions, comments, or concerns at (808)395-9545.

The Dangers of Lithium Batteries, and the Simple Tricks to Prevent It.

9/15/2021 (Permalink)

Lithium is more than just a metal that you read about in your freshman chemistry class, it is an excellent conductor that enables many of our common household items today. 

The lithium battery, and the lithium-ion battery are conventionally used in almost all refillable battery systems or electronics that charge. Lithium charged cells are known for giving ample energy for a good amount of time, powering conventional tools like alarm clocks, toys, and virtually all remotes. 

          There are a few differences between lithium batteries and lithium ion batteries. The main being the ability to recharge such lithium-ion batteries. These are secondary cells that have the ability to hold a charge and continuously give charge to the devices in which they enable.

          Both store energy releasing it in controlled amounts, which is the reason why lithium charged devices are so appeasing and are literally powering everything. Although, they are used due to the simplicity of their nature; there are health concerns that arise with any kind of electrical conventional tool. 

What concerns do Lithium Batteries cause to arise? 

There are always concerns when it comes to running electricity, the transference of energy or other moderately risky practices that are now our everyday life. 

          When you wake up you look at your cell-phone, turn on a light, take a shower, which all use some type of electricity, and thus energy. 

Because we used battery fueled tools and mechanisms so frequently it is important to understand some of the innate dangers they possess. The most dangerous health possibility is if a battery short circuits or the overheating of the controlled systems within the batteries; which can also cause short circuiting. 

This is especially a concern with lithium batteries as they do tend to overheat from copious common realities. 

Such as a hot some day, overheating from outside temperatures and even from overcharging- that still exists and is ever more an issue as we increase the energy intake a electronic can handle. When any exposure to heat incurs this causes the battery to create an equilibrium within its system causing it also to release heat. 

          This heat can result in internal and external damage to your electronic goods. This has been seen in recent years with the Samsung galaxy phone series and various hoverboards that have since gone viral on the internet. 

Which is the reason why you can not check them in your bags when flying, or send them in the mail. They are very dangerous and more sensitive to heat than other traditional metals. 

As it follows it is important to maintain the battery system when it comes to lithium batteries. Ensuring that they don’t overheat, whether that is over-use of electronics or the innate temperature outside. 

Here in east Honolulu it is especially important for consumers of lithium batteries to be aware of where their electronics are. It is consistently hot throughout the year making your batteries more prone to wear and tear. 

Make sure to not leave your lithium powered devices in the car for too long, heat stays trapped in a car. Thus, it is important to make sure one does not expose their goods to this kind of heat for a long duration of time. It is also important to be charging your devices with reliable cables, occasionally some cheaper quality charging cables are hazardous. When they are sourced from reputable companies they tend to decrease the chance of catching your device on fire. 

Using lithium ran batteries does not have to be a consistent danger. They are generally safe when used properly, this can be done simply by reading the manuals of devices that contain lithium batteries. But, on the off chance that these batteries do catch on fire- because disasters happen when we are least expecting it. SERVPRO of East Honolulu is here for a peace of mind. 

          Contingent on fire damage happening due to lithium batteries or for any fire source, call (808)395-9545 right after you call 911, and your insurance. We boast numerous qualified technicians who deserve their job and are consistently praised for a job well done. 

SERVPRO of East Honolulu also does commercial and private properties alike, we do not discriminate on jobs. Because natural disasters also do not. And when it is all said and done SERVPRO of East Honolulu will make it "Like it never even happened." 

What is a Defensible Space /// East Honolulu

9/15/2021 (Permalink)

Defensible space was the buffer commercial and residential property owners didn’t know they needed! O’ahu is a small island, packed with choke people, choke places, and just choke things compared to other regions of the Hawaiian Isle. Because of this, when fires happen it is terrifying for the whole community, and is even more imperative to the safety of all organisms residing in your home. 

Defensible space is the buffer zone between the building, and natural terrain, as well as space in respect to properties. This space was curated by Americans who also deal with high volumes of fires, specifically in the Western regions of the United States. This zone enables safety procedures in a harmless, beneficial way for all walks of life to be safe whilst buildings are on fire. Time is of the essence when your home or property is on fire- as fire manifests and is deadly. There are certain symptoms of fire such as flames, extremely hot near and around the fire, or the embers that accrue from organic material burning. This organic material could be anything or everything on your property, there are very limited resources used to construct buildings that are flame retardant. This defensible space also gives the local authorities room to work with, that complies with safety standards they follow; which equally helps this method. 

This space is rooted in the idea of zoning your property, to levels of fire hazardous materials, as well as spacing of said materials. This zone is primarily dealing with the outside space of your property, as well as utilization of flora. The most important principle to keep in mind is flammability, consistently removing objects, or plants that can catch your property on fire is crucial for an accurate defensible space. 

Even when building/renovating your properties it is critical that you keep fires, water, and other natural disasters in check. Which comes from smart moves, and being overly prepared. 

There is technically a Zone Zero that is 0-5 feet away from your property; it is not frequently touched on but arguably the most important. This zone usually contains doors, openings, porches, decks, lounge areas… etc. Usual objects, tools, or location is one would find near a commercial or residential property. Plants in this zone should always be maintained, and hydrated likewise these plants should be relatively low to the ground. It is important to make sure that all dead organic materials, whether that is mulch, fallen leaves- must be immediately taken care of. One should also keep in mind removing combustible materials from this area, whether that is Cars, RVs, Boats, or fences that will explode in fires. Keeping those kinds of materials away will keep your family, residents, and workers safe in case of an emergency. Furthermore, maybe keeping trash, and recyclable materials away from this zone will also create a healthier environment, that means moving your trash bins at least 5 feet away from your property. 

Zone 1 is the most frequented zone and talked about, this zone is defined for its emptiness, as well as cleanliness. This zone is arguably an additional 25 more feet of zone 0. This zone virtually has the same principles but, there are more nuanced applications to Zone 0 such as combustible goods. Zone 1 asks its users to maintain healthy plants, with branches, twigs, within 5 feet of the home. Trees should be maintained, trimmed, as well as be well spaced between other combustible materials no closer than 10 feet. If there are piles of wood or other sources used to create contained fires put these materials in Zone 2. Equally so, ensure that the natural environment is not interacting with your purchased goods, swings should not be near trees. Making sure these two elements of your exterior are well maintained as well as not interacting heavily with one another. 

The final zone- Zone 2 is the area that is 30 feet to 100 feet away from the property line. This area does not have rigorous standards and regulations it hoists itself to. Rather this is the part of property that if you have the luxury of having needs to be just maintained. Ensuring there is no infringement of plants on each other is a good thing to keep in mind. This area of the exterior asks decorators to keep a radial of 10 feet of plants to be away from another. It also asks the grass to be kept 4 inches, and fallen debris 3 inches, altogether never over 10. As well as any wood pilings, these pilings should be not taller than 10 feet as well as resting on dirt with no plants near for 6 inches of the perimeter of the pilings.  

SERVPRO of East Honolulu is here to serve the community and kokua after disasters. Our job as well as the authorities are a lot easier if safety methodology is already in place. With the ever growing innovations of technology of today, we can only imagine how much safer our lives will continue to become. The Defensible Space method is a tool of prevention that any household or office can practice. Although this method may not be applicable to some of our community members of East Honolulu; there are important tips for outside agricultural practices to keep you and yours safe especially during natural disasters. And if disaster still strikes- as it tends to do- SERVPRO of East Honolulu boasts a team full of technicians who can help every step of the way, until your home looks… "Like it never even happened." Call us with any questions, comments, or concerns at (808) 395-9545 

When Demolitions are Needed Choose SERVPRO of East Honolulu

9/5/2021 (Permalink)

Disaster Strikes Within the Home, Water Damage Can Compromises the Very Foundation Leading Us to Use Controlled Demolition Tactics

Water loss is no joke, in our East Honolulu homes you can start to see signs of damage hours after water mitigation. SERVPRO of East Honolulu technicians accommodate for any type of water damage. Using various solutions we can fix it, some structural damage- walls, floors, ceilings- need controlled demolitions. 

The amount of demolition depends on the amount of compromised goods. When floors are warped or ceilings have depressions them. 

Early action in taking these goods out of your house minimizes additional damages that incur leaving them in. Causing issues needing to “demo” even more areas of your house, or reconstruction later on. 

These demolitions preserve materials not compromised, while keeping the cleaning and restoring processes to the minimum. Demolitions usually occur after the first few visits, and all water detected is evaporated. 

Technician advice determines the amount of building materials are compromised, and our demo team is sent out to take the precise affected areas. 

When Do We Use Controlled Demolition? 

 There are many materials used to build a house, or property, some are more prone to being compromised from water than others. Materials especially affected through overexposure to water and high absorption rates are typically taken out as soon as possible. Hindering the growth of bacteria harmful to the uncompromised parts of the property. 

Using our team of professional restoration technicians, who know of the various materials that would need a demo, they can remove these materials in a clean, efficient way. Our SERVPRO team helps all along the way whether it is for mitigation, or restoration we promise excellency. 

Some materials directly impacted from water damage: 

  • Ceiling Tile
  • Wood Framing
  • Hardwood Flooring
  • Cabinets
  • Dry Wall
  • Carpet

No matter how severe water loss incidents might initially appear, our SERVPRO of East Honolulu team can help with a fast and experienced response. Give us a call anytime at (808) 395-9545

The SERVPRO of East Honolulu Way (pt.2)

8/29/2021 (Permalink)

Sometimes cases need a demolition, whether it is ripping carpet into manageable sizes and gently carrying it to our truck. Or be it that the water logged dry walls need to be removed into controlled measurements to save the rest of your wall in vicinity of the damage. 

When you approve this demo- the next step is cleaning and repairs. 

We vacuum the last bits of water and wet material, or sweep up the dust accruing from demolitions. It is prepped for the contractors to reconstruct your property. Who are specialized within the realms of reconstruction, flooring, or mechanical needs. SERVPRO of East Honolulu accompanies you whilst reaching this step. 

 Your house will be prepared for the contractor(s), fixed with a nuanced solution, with no compromised material left in your periphery. 

Your information will be in our database, because we are here for our community. When you ever need us again, we can know the pre-conditions and navigate your home with familiarity thus confidence. We may call you asking to write a review- we desperately need those. Or you call for updates and we call for invoices. 

It is always a pleasure working with our community of East Honolulu, and pride ourselves in a job well done. 

"Like it never even happened." Call us at (808) 395-9545, or via email

Getting Through Power Outages Caused by Storms in East Honolulu

8/28/2021 (Permalink)

It is hurricane season in the beautiful Hawaiian Isle, but what does that mean for its inhabitants? With the ever increasing rise of hurricanes- which will not cease until November; it has been a tumultuous time for some of us in the East Honolulu area. 

The power has been faulty, leaving some of our community members with no electricity for hours upon hours. Here on the island of O’ahu we have a little more protection as hurricanes naturally gravitate to the Big Island of Hawai’i sparing us of some of the more dangerous winds. Most recently, this has not been the case as the last two tropical storms stayed clear of our oldest sister’s path: Mauna Kea who resides on the Big Island. 

Especially with the ever-changing issue of climate pollution and its effects there may be heightened feelings of anxiety with the cool breezes in the air. 

Because it is flash flooding season, where Hawaiian roads become rivers, and the mountains become raucous, understanding your options as a conscious consumer while the electricity is out becomes imperative for a safe space for your workers, ohana, and properties alike. 

Electricity is one of the most important common conventions in this modern day, used for virtually every step of our day to day routine. It may be frustrating and nerve racking to experience power outages, as power provides for us with air conditioning, enables us to keep perishable food for a longer period of time, and with the ease of phones halts communication when out. 

Here are some tips to follow when power outages do arise:

Tropical storms, depressions, and hurricanes alike do not come unannounced. With the advances in technology we are able to track most activities in the Pacific Ocean; especially those in our near vicinity. It is important to prepare for the event of an emergency when one initially gets the hurricane warnings. One of the ways to preserve communication with the rest of the East Honolulu community is to preserve your battery on one’s cell phone whilst trouble occurs. This way when the power is out, and there is no way to charge your devices. There is “juice” in your phone allowing you to contact who you need to, and get consistent updates from the local authorities. 

 Another preventative method is to write down the names, addresses, and phone numbers of important services/people when the electricity goes out. That would be the nearest hospital, the nearest police station, the nearest hurricane shelter accessible to the public, or family members who may not be as prepared as you.  

Another great preventative practice is to consistently be stocked in the event you can’t leave your house for 48 hours. The government of Hawai’i recommends all of its citizens to be stocked in case of an event for at least 48 hours, non-perishables like spam, crackers, or granola bars are great food to store whilst in hurricane season. 

 It is equally important to have “back-up” methods in storing perishable food and medications that also must be refrigerated. Consider having a bag of ice consistently in your possessions in case of emergency. Especially for family members who are diabetic on important medication that must be stored in a cool place. 

Whilst the power is out it is a great asset to have is a generator that can keep your house running smoothly. Generators are a great way to keep your family safe and your house functional while natural abnormalities occur. Just as important is to understand the science behind generators, because they emit high gases of carbon monoxide it is important to keep the generator in a well ventilated place. Which is not the garage or within the home. Also, it is important to note the preservation of power when using a generator. While the generator is running only keep the most important appliances plugged in so there is no energy being used for unnecessary things.

A lot of our community in the East Honolulu area have solar panels, the same principles of the generator- besides the byproduct of carbon monoxide, can be applied to using the energy stored in the solar battery cells. 

If you don’t have a generator or solar panels remember to use the fridge and freezer as minimally as possible, keeping the cool air inside the non-working appliance is imperative. Additionally, gas stoves continue to work while the power is out, but should not be used to heat your home. As it also releases carbon monoxide dangerous to all organic organisms. 

And while you are keeping your ohana safe, SERVPRO of East Honolulu is here in the event your house stands wayward after the storm. We kokua for our community, and pride ourselves in the knowledge of restoration as well as remediation especially after natural disasters. Our technicians understand water damage to a property like the back of their hand as it is the biggest issue residents of East Honolulu face. Call us with any questions, comments, or concerns at (808) 796-0443.

Why You Call the Professionals

8/15/2021 (Permalink)

SERVPRO of East Honolulu hosts teams of technicians who are IICRC trained, and the latest technology in the restoration industry to combat all concerns. 

Whether it is cleaning measures to prevent COVID-19 spreads or leaky refrigerator, we’ll blow your mind with expertise and efficient speed. 

When you are experiencing water issues it is not uncommon to dry the water yourself, in circumstances where the water spillage is small it works. 

But SERVPRO of East Honolulu understands the dangers of water damage, and diy-ing it might cause more problems for you in the future. 

When dried improperly it imposes the start of mold/bacteria growth, whilst also keeping compromised materials in your home. Harming originally kosher materials bordering the damage. SERVPRO of East Honolulu has a thorough process to make sure all anxious thoughts are just that. 

Some initial thoughts pestering our minds when ensuring a methodical and clean response look like, 

  • Where else do I need to check that they may not innately be near the problem? 
  • Where is the most moisture as per the thermohygrometer? 
  • Is it possible for this area to have mold growth? 
  • What kind of water is it categorically? 
  • What kind of ceilings, flooring does this property possess? 
  • How old is the property? 

We prepare for these important discussions, when the home made solutions of drying go awry. 

In our next post, you can expect our process in its glorious entirety. Until then, SERVPRO of East Honolulu is more than happy to answer questions left on FaceBook, Yelp, etc… 

Call us 24/7 for any emergency at (808) 395-9545