Recent Posts

Outdoors Lights in Hawaii Kai

7/28/2021 (Permalink)

Here in the East Honolulu area it is beautiful all year long. Especially during the summer time. 

Stay Safe by being Aware of When Your Lights are On 

It is common for homes to have outside lighting for entertaining guests or the beautiful Hawaiian view. A home in the Hawaii Kai part of eastern Honolulu caught on fire from their industrial outside lights. Outside lights vary using led lights, bulbs, or traditional Christmas lights; regardless of origin these lights can cause fire damage- harm to your home.  

Every minute counts before repairs are made, that is damages get worse when left unchecked. SERVPRO of East Honolulu wants you to have fun this summer season whilst being safe practicing mindful tips of the NFPA. 

The NFPA- National Fire Protection Association works hard on researching all year about fires occurring in the United States. Here are some of their recommended practices: 

  • Make sure to check for damage on any of your electronics and wires before plugging them in. Damaged cords are dangerous, one will save money in the long run buying chords every few years rather than the fire damage from an old one. 
  • Only use lights and cords that are certified for good quality by a test lab, they will specifically mark its purpose. It is always a healthy practice to double check if your purchased lights are meant to be used outside. 

And if disaster ever strikes SERVPRO of East Honolulu is there to help. It may not be an easy feat, dealing with damaged materials and soot. But, we work hard to make the process easier on our customers and their insurance adjusters. 

"Like it never even happened." The SERVPRO way 

Call us at (808) 395-9545

SERVPRO® of East Honolulu is a locally owned business

Bleach is Not a Solution to Mold

7/20/2021 (Permalink)

Bleach has previously been deemed kosher by numerous agencies and self-help gurus online but has recently been discovered to be a trigger to increased mold growth and an improper biocide- chemical solutions that kill organisms. 

Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA) have stopped recommending bleach as a method for disinfecting mold surfaces. 

Due to the innate properties of mold- a living organism and bleach- a chloric solution. 

Bleach is a toxic cleaning solution, and to be frank is outdated. By the dozen there are more effective, EPA friendly, cleaning solutions available to the public and businesses alike. 

There are affordable solutions that will not break your bank, for a safer clean and a less erosive finish. Bleach is water and chlorine, chlorine evaporates faster than water, the potency diminishes over time. 

Justly so, bleach does not thoroughly clean porous materials. It evaporates too quickly before it reaches all parts of these surfaces: namely drywall and wood finishes. 

Mold is a living organism, air-borne fungal spores! Unlike other microbial threats this one can adjust accordingly to its known dangers. 

             Mold spores do not die when there is no host present, they live on organic materials like moss on rocks. So drywall, wood furnishings, plants, mold clings to anything. 

             Unfortunately, mold does not deactivate or die until humidity is below 30%. Regardless of solutions being sprayed, since it is mostly found in the air, just a chemical solution will not solve your problem. 

With bleach, mold can sense that this kills mold colonies. When this is registered to mold bordering where one sprays the solution, it triggers the mold to act defensively. To reproduce more mold at a significantly higher rate than pre-bleach. 

           Enabling itself to be more entrenched on porous surfaces and more crevices of your home. On materials like wood the mold will find itself deeper within the pores retreating from the surface. Although bleach disinfects the surface-level mold spores, this is only part of the picture.  

SERVPRO of East Honolulu knows how to prevent the spread of mold spores, with EPA-friendly cleaners and a dehumidifier deactivating the spores in the space. Consequently vacuuming everything from ceiling to floor.  

Call the professionals with any questions or mold concerns at (808) 395-9545

Commercial Businesses Trust SERVPRO of East Honolulu For a Professional Clean

7/13/2021 (Permalink)

SERVPRO of East Honolulu has numerous services to offer to our local retail businesses. Being specialized in all kinds of cleaning and restorative methods; we clean any and all commercial properties like: 

  • Small coffee shops 
  • Chain Stores 
  • Specialty Retailers 
  • Malls 
  • Department Stores 
  • Supermarkets 
  • Grocery Store  

Commercial Properties take an innumerable amount of damage like water or fire loss, vandalism, smoke stains, regardless of the issue you need help quickly. And every hour that you are not open to the masses means an hour of lost revenue. We don’t like that feeling and neither do you, SERVPRO of East Honolulu works hard to ensure you are up and running with our experienced technicians manpower through all jobs. These types of experience include: 

  • Mold Removal 
  • Odor Removal 
  • Document and Record Recovery 
  • Total Overseeing of Remediation and Restoration 
  • Facilities Cleaning and Restoration 
  • Inventory Documentation and Packing 
  • Vandalism Cleanup 
  • Equipment Restoration 
  • Water Drying 

You can trust the restoration process when you partner with SERVPRO of East Honolulu and consequently our technicians. 

We will help your business get up and running. "Like it never even happened." 

Call at any time for all kinds of emergencies at (808)395-9545, and email us with comments or questions at

SERVPRO of East Honolulu Emergency Response

7/13/2021 (Permalink)

Organized and Speedy- the East Honolulu Way With the hustles and whistles of the city to the quiet Ko'olau mountain range we come to your aide prepared. "Like it never even happened."

We of SERVPRO of East Honolulu are available 24/7, 365 for your convenience in case of emergency situations- fire or water alike. 

These damages whether on a small or large scale if not treated immediately, water and soot molecules can degrade your building materials. SERVPRO of East Honolulu understands the sensitivities of natural caused damages and the exponential damage that incurs immediately after. Like those of malodorous origins: mold. 

You can expect us to pick up the phone for help, any time -(808)395-9545 

Water or fire damage can be major stressors for our customers. 

It is normal to be stressed, flustered, and left feeling vulnerable. 

In some cases we have to quite literally cut into your property building materials. We have expert technicians as well as office help that will guide you through the stress of damage.  Having training in specified water and damage being IICRC certified, and our joyous attitude will make your road to repairs a smooth and easy one. We are specialized in water damage, and it is what we are known for. Thanks to our great water team duo! 

What you the Customer Can Expect 

Once you contact one of our lovely office ladies, they will start asking a few questions. That way we know some important details to have on file, and to gage what we will probably need at the work site. Such as equipment, chemicals, or the amount of technicians needed. 

This call will inform us of basic details: 

  • Contact Information: your name, email, address, and number to contact you/ insured name 
  • Insurance: The type of insurance, your insurance claim, insurance adjustor. Usually we call you with all that information, many insurances trust us with their insured’s water damage.  
  • Damage Information: Date of loss, how many rooms are affected, if the customer has popcorn ceilings, the flooring, if there are flooded areas or not. 
  • Electricity: if electricity is available when we arrive. 

Trusting Us, the Professionals  

SERVPRO of East Honolulu particularly specializes in clean up and restorations from smoke, fire, or water damage. On residential and commercial property we are well acclaimed. Being IICRC certified with the advanced technology for restoration. We can and will restore your property like the numerous ones we already have. "Like it never even happened."  

Call us at (808)395-9545 for any concerns or comments. We are proud to be locally run and operated. 

Your Belongings and Water Damage

7/13/2021 (Permalink)

Learn more about our content restoration process! We aim to please, with organized swiftness removing and restoring your contents are no stressor. "Like it never even happened."

Water damage from any source affects all aspects of life including your belongings. 

      SERVPRO of East Honolulu recognizes that your property is so much more than just that. It is a home, work, it holds furniture, keepsakes, clothing, and electronics you and your ohana hold dear. 

We help you deal with the aftermath. 

Our content restoration process: 

      SERVPRO of East Honolulu prioritizes restoring your contents that are damaged from natural emergencies. That of fire, water, smoke, or mold. Our expertise helps you all along the way, we firmly believe in restoring your property rather than replacing it. This mindset saves your money and restores all the keepsakes to their condition pre-disaster. There are many ways we clean various contents, done so with; 

  • Dry Cleaning: a dry sponge used to clean goods that can not be wet cleaned. Removing residue- soot- from surfaces. 
  • Wet Cleaning: using a disinfectant chemical it is an effective way of removing harsh residue. 
  • Spraying and Wiping: a good way to thoroughly clean goods that can withstand wet cleaning.
  • Foam Cleaning: mainly for fabric that shrink and/or bleed when cleaned any other way. 
  • Abrasive Cleaning: when we agitate the surface of a material, like sand papering toilets.
  • Immersion Cleaning: when contents are cleaned via ultrasonic cleaning baths. 


You can trust SERVPRO of East Honolulu on a well thought out and organized way of removing contents from affected areas of your property. You can expect a fast remodeling process, with a controlled demolition as soon as goods are away.       Your items near the damage will be protected, and all measures needed to prevent further on-site damage are attended to. Although our services of move-outs/pack-outs vary based on your insurance coverage, we guarantee transparency and integrity. Our technicians pack your goods quickly and gently.  


Water damaged electronics are serious dangers, do not try to turn on any electrical device that could have water damage. SERVPRO of East Honolulu collaborates with many electronic restoration companies for items like, 

  • Computers 
  • Phones 
  • TV sets 

Assuring that they will be restored by electronic professionals. 


We document our whole packing process for your assurance. This includes photos before we start any work, the conditions of your goods, and the condition after we have done our treatments. When asked, we also make inventories of items that we are packing. This itemized inventory includes everything that was packed organized by which room they were packed in. Each boxed good or wrapped item is itemized with photos before and after wrapping out the materials. With a barcode. 

Call us to learn more about what we do- (808) 395-9545, SERVPRO of East Honolulu is locally owned and operated. 

Storm Damage is No Joking Matter in Hawai’i

7/5/2021 (Permalink)

Storm Damage at a Local House Water damage from storms may not be preventable; keeping your ohana and workers safe is, and after the storm SERVPRO of East Honolulu helps.

  Tropical cyclones also known as hurricanes are the most deadliest natural disasters to exist. They also cause the most damage, and living on the beautiful island of Oahu it is also more expensive to take care of those damages. 

In 2020 alone, the US experienced $22 billion worth of storm damage. That is the six consecutive years in which the US citizens paid 10 or more billion dollars, this number is only expected to increase due to global warming. Here in Hawaii, hurricane season is a very expensive time for those of us who are in areas more prone to hurricanes. Thankfully, East Honolulu is a more dryer terrain nonetheless our customers and community should be prepared for hurricane season. 

 Our technicians have seen many disasters especially due to storms, most of them damaging the roof. 

Americans have to deal with over 10,000 severe thunderstorms each year, which lead to very expensive damages. Because of how long hurricane season is in Hawaii, it is important to know the natural terrain of where you live. Because there are so many different climates located in the many islands; regularly checking the weather forecast, obtaining a NOAA weather radio, and understanding where emergency alerts come from can only make your experience with hurricane damage better. Although, it is very rare for a hurricane to make it on land it is just as important to know where your shelter plan is and have it curtailed to you and your family or business. This should include all types of hazardous scenarios. 

We all have aunties, uncles, cousins, friends, and family who live near us. We are so thankful to have a rich community in Hawaii, which means it is very important to share and be an example when it comes to natural disasters and crises. When you create a storm plan, or understand the storm protocols of Hawaii better; share it with your friends and family to make sure everyone you know is also safe and secure. 

Although we don’t know when the storm crisis will hit, it is important to be prepared. It is better safe than sorry. And even if disaster strikes, SERVPRO of East Honolulu is here to help and make your property better. "Like it never even happened." 

Call us at (808) 395-9545, our line is available 24/7 for an emergency situation.

The SERVPRO of East Honolulu Way (pt.1)

7/2/2021 (Permalink)

When our emails ping, or someone calls our initial response is part of our process. 

This is the emergency contact response, say you call since your bathroom flooded from your teenage son. Spilling over into the floor, sinking into the carpet in the hallway, seeping into the apartment unit below you. It is an insurance claim and/or call away for reassurance to SERVPRO of East Honolulu. "Like it never even happened."  

Once you call, you’re greeted by one of the lovely clerks- who understands the frustration of the situation. They will help throughout the process of restoration, who will take your information and schedule a time for a technician to look at your property. 

This inspection and assessment looks different for everyone, there may be water damage in an apartment tower. 

But some carpets and other vinyl flooring- to each their own. Our equipment may look different. 

If there is still pooling water we may be bringing water extractors and our water team. If the ceilings are wet, send out a technician who can get the specific measurements of various necessities for your insurance and our documentation.  

Whichever route one takes, in your case we are bringing some fans and a technician. We set up treatment for the drying process. 

It is crucial to find the problem, solve the problem, and then dry it all up. We can’t fix, replace, or demo damp materials. Thankfully there is no mold growth, but because it was damp for 4 days we put some disinfectant on it. We’ll spray our SERVPROXIDE, an epa friendly, animal friendly, disinfectant. Killing mold in any stage of growth it’s in.  

We dry with many different tools, for most cases the situation calls for a dehumidifying machine and some powerful small fans. We place the fan facing the water compromised materials, with the “dehu” machine sucking the water from the air. Which is being sucked into a tube that consequently finds itself in a drain. 

         This area needs to be zoned off for a bit, the dehu machine mustn’t be disturbed. It is too uncomfortable to be in for the time being… 

It takes some time for these structures to be truly dried, with the sheer density of being a property. With a skeleton amassed in drywall, layers of bolts, nuts, wires, it takes some time and care to fully understand what’s needed. The unit below needs an electrician, and mustn't use his lights in his bathroom until further notice. 

Once dry and accommodations meet our customers (and their insurance) it is time for more steps for some and for others our time together has ended. When the damage is not bad, no holes, no discoloration. We finish the paperwork up, and are ready to jump to the next person in need.

Hoarding- the unknowing biohazard and its stages

7/2/2021 (Permalink)

Hoarding can be a biohazard due to its very nature which consists of keeping any or all things. Such as trash accruing bacteria or blood from tissues these can be very hazardous to one’s ohana and the community. 

In some gravely important biohazard cleanups SERVPRO of East Honolulu has seen animal/human fecal matter, or mounds of trash with rotted food. 

The official definition to exist as a compulsive hoarding, as to the International OCD Foundation, possesses these three qualities. 

  1. A person collects and keeps a lot of items, even things that appear useless or of little value to most people, 
  2. These items clutter the living spaces and keep the person from using their rooms as they were intended 
  3. These items cause distress or problems in day-to-day activities.  

These qualities are actively in the works whilst living in a cluttered home, or with existing stages of a hoarder. Once stripped to the bone the inner cognition exists in 3 stages;  the clutter, the clots, and finally the clogs. They are not isolated incidents, and they’re are probably numerous clogs co-existing with nearby clutter edging a developed clot. 


Once clutter exists this is the door to obsessive hoarding. Clutter exists in most homes, the day is over too quickly or too slowly. Life drudges on, and you wake up one day with no access to the kitchen sink. Full of forks, knives, coffee mugs being put off until a newer you has the means to accomplish the task. Indication of clutter in these parameters is when these clusters are disorganized, trash, clothes, and other culminated gewgaw. You can still the floor, but you can not see the method behind the madness.  


The clot arises when the clutter is not addressed. Amassed during a 6 month period unattended in any notion. This is when hoarders are too anxious about the clutter that transpires to this. 


This is when the clot rises to be a true menace, blocking rooms or obstructing daily infrastructure. I digress that when this happens it is not an unfixable problem. SERVPRO of East Honolulu has the protective gear, cleaning products, and capable technicians who can get rid of these most troublesome times. This is when bio-hazard is most prevalent.

As always we are available for emergencies 24/7, call us after 911 at (808) 395-9545

Be Careful as to What You Put into Your Microwaves!

6/25/2021 (Permalink)

Over 90% of all American households use microwaves, due to their convenience via modern use of the EMS- electro-magnetic spectrum. 

Our beautiful East Honolulu area is no exception from this statistic. 

Microwaves also cause 4% of house-fires per year- according to the National Fire Protection Association; conversely other appliances like an oven, stove top, microwave ovens..etc compromise the other 96%. 

Equally so, these appliances have numerous built-in safety features designed to minimize electrically caused fires. 

Even when one sees sparks in the microwaves they are virtually harmless due to the established mechanisms. 

Thus, microwaves are one of the safer appliances in one's home, although there is no guarantee they are 100% accident free. 

The simplicity in which microwaves operate rests in the energy waves produced for heating up goods. These sparks are pent up energy waves -microwaves- that bounced off the aluminum walls too much. When these energy waves are generated they coagulate the water molecules resting in the food one is heating up. Consequently this is why putting certain contains, or metal causes fires; there is no water within these molecules: causing the molecules to shake until heat is generated. 

Here are a few items that should never go into a microwave: 


Styrofoam consists of polystyrene, a type of plastic harmful to the environment and animals alike. When heated it releases smaller chains of plastic which food and the microwave absorbs. These micro-plastics are harmful for consumption. A study came out in 2019 stating globally each person eats about 5 grams of microplastic. Partly because of the heat generated by food in these Styrofoam containers. 

It is a good habit to not eat warm/heated foods in these containers all together, due to the composure of polystyrene. Only a slight 20-30 degree change from room temperature can cause the foam to break down actively while you’re still eating take-out. 


It may be easy to identify foils,  but it is not so easy to recognize if there is metal in other certain household items. An example of this is paper towels, Grandmas all over East Honolulu recommend putting wet paper towels over food one is heating up. For a more even heating process, although this works to get yummy re-heated rice. There are unseen problems with paper towels themselves. Not only are they paper, thus not able to be put in the microwave in the first place; some paper towels have bits of metal woven into the sheets. It is hard to say where these metal particulates come from, but because of the consistent re-occurrence of metal in these goods it is safe to not put them in your appliance at all. 

An easy replacement for paper towels are wet face towels made of cotton. Make sure to clean them before use, and designate a certain towel specifically for the microwave. Putting in towels that still have detergent on them are just as dangerous as the metal particulates found in paper towels.  

Cookware with metal trimming also can be set ablaze if put into the microwave. Be very careful. Read up on your cooking utensils/pots to see if they are microwavable.


Still an unknown phenomenon, grapes are very combustible for microwaves. They very easily burst and catch a flame. Scientists are still theorizing as to why, some research suggests the water content and size of grapes are the perfect size to be set ablaze. 


Plastic containers that say they are microwave safe generally are, but it is a good rule of thumb to not put any plastic containers into the microwave. The plastic industry is severely unregulated, many chemicals that end up inside these containers are not safe to consume. There is evidence to suggest the phytates in these plastic containers are the least scary ingredient. 


When there is nothing in your microwave to absorb the energy waves being produced, they continually bounce off the metal walls until a spark is created. This is the surest way of creating a fire hazard within your microwave.   

Other lesser known reason for fires in microwaves consists of: 


Power supplies are known to burn the wiring components in the microwaves thus shorting your appliance. 


Unregulated power surges in your microwave can also cause fires, microwaves are set up to only hold certain voltages. Too much can over power the machine lessening the safety mechanisms within the machine. 

Whether it is a commercial or residential kitchen, learning your appliances- even the least fire prone- can save you money and hassle in the long run. 

And if tragedy strikes, SERVPRO of East Honolulu is there to help with the restoration process. "Like it never even happened." Call us for any inquiries about damage from natural causes, or estimates at: 

(808) 395-9545

Tell-tale Signs of Water Damage in Your Basement

6/24/2021 (Permalink)

Flooded basements are no joke. Here are some signs to prevent even greater water damage by being in tune with your commercial or residential building needs.

Many homeowners in the east Honolulu area have basements. These are an integral part of our homes and our Ohana, being used for many reasons such as storage or another room to hang out in.

Yet basements themselves are inherently a risk to water damage because they are dug into the ground, these risks become even greater when other parts of your home have water damage.

It is easier for water damage to occur at the basement level purely because of their placement within your home.

It may not be your first or second thought to look at your basement after water damage occurs in your home or office.

But it is important to do so because signifiers of water damage in your basement tend to go unnoticed until they are an even greater problem for residential owners and commercial owners alike.

Here are a few signs that your basement has water damage:

It is important to be aware of the tell-tale signs that you are experiencing water damage in your basement, although minute changes. These cataclysmically expound on each other until one is standing in a pool of category 3 water, from a pipe burst that went unnoticed for so long.

  • Cracking, Bubbling, or Flaking Wall Paint

Flaking, bubbling, and cracks are strong indicators that water is coming through your drywall or elsewhere. This can also happen in unfinished basement cinder block walls and regular painted walls. These paints whether it is waterproof or not show potential water leaks occurring.

  • Malodorous scents

Musky, dank odors occur from a culmination of bacteria growth from still water, incurring a sleuth of other issues such as mold development or air-borne toxins. One may have grown up with an understanding that the basement tends to naturally have such odors, be not mistaken this is an indication of more serious problems and should not be happening. This smell exclusively incurs due to the presence of mildew and/or mold in the area. Mold spores are microscopic and have the ability to stay inactive for years until a hint of moisture is in the air.

  • Foundation Cracking

Cement, and other foundational materials are not meant to last a lifetime, and experience the wear and tear of life. Cracking can be normal, as cement expands and contracts with warmer and cooler weather. Or even the natural shifting of the Earth creates cracks within your home base. But cracks from the walls, or ceilings may indicate uneven pressure on the house. This pressure could be from water damage, or still water within your walls.

These indicators are major signs of water damage, but alas there is no need to panic. SERVPRO of East Honolulu knows how to assess the damage accordingly, our technicians using advanced technology and trade skills can curtail innovative solutions solving all problems. "Like it never even happened."

Call SERVPRO of East Honolulu at (808)-395-9545