Recent Commercial Posts

Precautions for Owners of Older Property

9/20/2020 (Permalink)

Older properties have a few advantages such as charm and location, but they can be difficult to maintain, especially for landlords. Plumbing issues can haunt landlords and operators of apartment complexes. Many of the systems are outdated. Obsolete pipes made of polybutylene not only frequently crack and break but they also affect the quality of the drinking water. If the goal is to avoid constant repairs and frequent complaints from tenants.

A landlord should try these solutions. 

- Regular Inspections:Regular plumbing inspections can catch small problems before they get big and expensive. They can also prevent expensive problems with water damage that destroys flooring and creates other issues such as mold growth. Plus, an expense that is planned for is often easier to manage than a surprise bill. So you don't have to call us anytime soon :) 

- Replacing Antiquated Piping Systems: This product was popular in the 1970s and the 1980s because it was inexpensive and easy to install. Unfortunately, it doesn't belong in a rental unit plumbing system, or anywhere else for that matter, for a number of reasons. Repeated repairs will just result in more repairs. The solution is to replace the pipes with CPVC, copper, or some other suitable material. We recommend copper or plastic pipes because of its durability and inexpensiveness. 

- Partnering with a Trusted Mitigation Company: The services of a professional water remediation franchise can come in handy for a number of circumstances. Water restoration experts arrive quickly on the scene and take care of a water problem 24/7 and 365 days a year. SERVPRO of East Honolulu, is Faster to Any Size Disaster. Certified technicians have the training and equipment to handle water leaks, toilet overflows, and broken pipes mitigation services. 

Monitor Sewer Lines: Tree roots and other obstructions can cause sewage overflows and backups. Regular maintenance can clear away dangers to sewer pipes. 

An Assessment of Your Business’ Disaster Preparedness

4/9/2020 (Permalink)

Flooded room If your business has been impacted by a disaster, you can contact us 24/7 for guidance on how to begin the commercial restoration process.

There is a lot of risk management that business owners must be responsible for, especially when considering the risk that natural disasters and emergencies pose. While it can be an intimidating thing to consider, assessing how prepared you are will allow you to determine where there are gaps in your knowledge that you can fill in, ensuring you are both protecting your investment and keeping yourself safe from disaster-related harm.

Understanding how the pieces of preparedness work together to help you recover faster provides a great foundation for preparedness. Understanding your insurance coverage, your emergency planning and your restoration considerations from the get-go will help you have valuable peace of mind.

Your Commercial Insurance Coverage

No two commercial insurance policies are created equal, but many of them are surprisingly lacking in coverage when it comes to disaster scenarios. Many business owners choose to add flood insurance to their policy, but it may be wise to consider other extras such as umbrella coverage and interruption insurance to be sure you are totally covered from whatever damage-related expenses you are faced with.

Your Emergency Plan and Supply Kit

Having a plan in place in case of an emergency is vital for the safety of you and your staff. Whether the issue is sudden, severe weather or something else such as a burst pipe, it is likely that you will only have a short span of time to react. Planning ahead for a variety of scenarios, such as if evacuation orders are given or if you must stay put and subsist off an office emergency kit will make sure you are prepared for a variety of scenarios.

Your Plan for Restoration and Recovery

Having to pause operations due to disaster-related damages can be devastating for a business, which is why reopening quickly is the main focus for most business owners. You can speed up this process by picking a commercial restoration company in advance and knowing how to apply for recovery loans from the Small Business Administration. This will allow you to make the call as soon as restoration can be started and receive low-interest funding right away.

The Importance of Fire Preparedness as a Business Owner | SERVPRO® of East Honolulu

2/17/2020 (Permalink)

Fire escape If your business has experienced a fire, we’re here 24/7 to respond and begin restoration. Call us 808-395-9545 today to learn how we can help you

For those who own their own businesses, you are likely well aware of the industry risks you face. However, there are other risks, too—namely, emergencies such as fires—that should be prepared for in order to keep your investment and staff safe. Planning ahead can not only decrease your liability, but it can also dramatically reduce the recovery time required to reopen your business’ doors.

Because business owners are busy, we have put together some of the top tips for increasing fire preparedness in the workplace in one convenient spot for your reference. By doing a little bit of planning on the front end, you can experience less stress should you find yourself dealing with a fire in the future.

A Reference Guide for Business Fire Preparedness Tips

Follow code guidelines and inspection schedules. Making sure your business adheres to codes put in place by the National Fire Protection Association is the first step to fire preparedness. Your local fire department can help you make sure everything is up to standard and set up a schedule for inspecting equipment and alarms to ensure operation.

Identify your specific risks. There are many things that could lead to a sudden fire, but you should also identify risks that are specific to your line of work. Restaurant cooking equipment, heavy machinery and even a high number of electronics can all impact your fire risk, so doing a custom assessment to determine where your business may be vulnerable is wise.

Create (and practice) a fire evacuation plan. Having prepared employees greatly reduces the chance that panic will ensue if a fire begins. Make sure to designate multiple exits out of the building and rehearse escape routes with staff regularly to help everyone stay calm in a real-life scenario.

Have regular fire safety seminars with staff. You should draft a fire safety tip list for your business, make sure all of your employees have access to it and schedule group training on it frequently. Go over cooking safety, fire extinguisher use and any other relevant tips so everyone is aware of their role in the fire safety process.

Disasters Happen- How to Prepare Your Business and Recover

2/8/2020 (Permalink)

flooded desk An estimated 25% of companies are unable to resume operations after a major disaster, according to the Insurance Institute for Business and Home Safe

A natural disaster can often catch small businesses off-guard. In fact, it's estimated that 25 percent of companies are unable to resume operations after a major disaster, according to the Insurance Institute for Business and Home Safety.

How quickly a company is able to recover after a disaster usually determines how succesful they are in the future. Adequate preparation creates trust among your clients and will allow your business to continue without too much damaging effects.

Here are the six ways small businesses should prepare for a natural disaster.

1. Make a reliable emergency response plan

To protect your employees and clients, business owners should know all the proper evaucation routes and make sure everyone else is informed as well. It is recommended to post escape routes and plans throughout the building and keep emergency phone numbers readily available.

2. Create a survival kit

Every business in operation should have a survival kit with disaster-ready items, such as a flashlight, plastic sheeting, garbage bags, etc. Consider storing a digital camera as well to take photos of the property damage for your insurance company.

3. Ensure that you have enough insurance coverage

Before a natural disaster is given the opportunity to blow your business away, make sure to review your insurance policies. What kind of coverage do you have on your facilities and properties? Are they enough to insure your recovery if a disaster does physically destroy your business? Small business owners should also consider business interrruption insurance in case you have to close your doors for a substantial amount of time.

4. Back-up all your electronic data

With most business transactions conducted electronically, it is crucial that files and data are backed up and saved. A company may not be able to reestablish itself without important financial and client databases. It is recommended to save all your files—including the last few years of taxes—at least two times and store one in a waterproof container at the office, and the other in an offsite facility. Anything that you are currently working on should be mailed to yourself on a Web service that can be accessed from any computer.

5. Determine a communication strategy

Plan a strategic and efficient way to communicate with employees and clients while your business operations are down. Also, make sure everyone understands their communication responsibilities. For example, who is going to be responsible for contacting the insurance company? Or who will contact clients to update them? Or who will be the spokesperson in case information needs to be relayed immediately?

6. Consider temporary relocation if needed

If you can't get into your office, how do you continue business operations? Think about another location that you may work at if disaster strikes. 

Would your business be prepared in the case of a fire?

2/8/2020 (Permalink)

Fire extinguisher Whether you’re a small business owner or are in charge of a large corporation, commercial fire protection is not a step you can afford to skip.

If you’re a small business owner, your very livelihood depends on your company’s ability to function. A workplace fire can have disastrous consequences on your business — which is just one of the many, many reasons it’s important to prevent a fire before it ever starts. Not every fire can be prevented, but by following this safety checklist, you’ll be able to eliminate the majority of fire risks from the get-go. Here are some fire safety rules you should be sure to follow for your small business:

    • Occupancy rating
      Buildings have specific occupancy ratings that specify how it can be used and how many people can be inside at one time. In order to reduce the chances of a fire and to be able to follow proper safety procedures in the event of one, you must comply with these rules. The occupancy rating will also outline the types of fire-resistant construction and fire protection systems that are required for that location. These are not merely suggestions; these are rules that you must implement and maintain in order to ensure safety and lawful compliance.
    • Fire protection systems
      Your business and area will determine the requirements for fire extinguishers and protection systems. Typically, every 3,000 square feet of area requires one fire extinguisher. Extinguishers also have specific ratings that need to be met. In addition, your business will need a commercial fire sprinkler system and fire alarm systems. Many restaurant owners or hoteliers may also want a fire suppression and detection system, as non-chemical suppression systems operate effectively 96% of the time in commercial areas with large oven ranges. This can have a huge impact on the amount of damage a kitchen fire can do.
    • Regular inspections
      Fire inspectors will typically conduct examinations for commercial buildings every two years in order to identify fire safety code violations and to educate owners on fire safety. Routine inspections have been proven to reduce fires and the losses they create. In addition, you should have your fire protection systems examined on a routine basis, especially in the event they have been recently used. Fire extinguishers need to be replaced after use and should be examined monthly.
  • Evacuation plan
    The amount of businesses that have a solid plan for evacuation in the event of an emergency is inexcusably low. Out of 119 businesses surveyed, only 35% had any sort of fire evacuation plan. At a minimum, your plan needs to include a preferred method for reporting emergencies, evacuation policy and procedure, a floor plan and emergency escape route, and safety procedures during an emergency. Having a clear plan that’s accessible to all employers and employees is vital during an emergency.

Recover From Storm Damage With Our Help | SERVPRO® of East Honolulu

2/1/2020 (Permalink)

flood When flood warnings are issued, take them seriously.

The frequency with which storms occur can sometimes cause individuals to forget about how much danger they pose to life and property. Storms were responsible for around $2 billion in damages in 2018, and are something homeowners should prepare for and take seriously.

Putting a plan in place for storm damage restoration in advance is wise—there are many post-storm restoration scams, and it is important to choose a company you can trust. With our upstanding reputation and highly trained professionals, when storms strike, we can help you.

How We Can Help After Storm Damage Strikes

By Handling All Types of Damage
Because of high winds that blow objects, fallen branches and high volumes of rain, storm damage can be a severe and multifaceted problem. That is why we make sure we are fully certified and prepared for all types of damage, including structure and water-related issues, so we can provide you with a full restoration after a storm.

By Sending Our Highly Trained Technicians
Because of the complications of storm damage, it is important that you work with a company that is fully aware of the intricacies. That is why we keep our technicians up-to-date with the Institute of Inspection Cleaning and Restoration Certification guidelines and provide continuing education opportunities throughout their careers.

By Bringing in Assistance From All Over the Nation
As a member of the local community, we are proud to be a small business in Honolulu, but we also have the benefit of a national name behind us when large-scale issues arise. We are able to call for backup from other SERVPRO® owners across the nation, which means that no storm front or disaster is too large for us to take care of.

By Upholding Our Positive Reputation
Communities are vulnerable after destructive storms move through, giving rise to unscrupulous restoration scams designed to take advantage of the victims. Because we have a long-standing reputation as leaders in the restoration industry, you can rest assured that we are a legitimate business that is here to work for you and the entire community.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

Small Business Fire Safety Tips

12/28/2019 (Permalink)

Fire extinguisher Are you a small business? Is your fire evacuation plan compliant?

One fire can completely destroy a company's finances and productivity. In severe instances, the risk can lead to a closure. In addition to ensuring you are compliant with all the fire safety codes, here are some tips to mitigate the threat fire poses to you business:

  • Have the right equipment - make sure you have functioning smoke alarms and extinguishers in the workplace at all times. A fire suppression system is also recommended. 
  • Minimize flammable material in storage - packaging materials, paper files amd batteries, as well as other common office items, can be highly flammable. Minimize the amonth of these materials kept in the workplace, and safely store those that are kept. 
  • Manage electronics safely - when leaving for the day, always turn off everyting plugged into an outlet. Make sure electrical cords are not damaged as broken wires can start fired, and never allow circuits to be overloaded.
  • Regularly check fire alarms - conduct monthly checks to ensure that all fire alarms, as well as the systems that monitor the building, are functioning properly. Alert employees therein to give them ample time to evacuate in the event of a fire. 
  • Have a written plan - write out a plan that includes evacuation protocols, fire prevention policies, emergency phone numbers and all other matters pertaining to procedures. Make sure all employees have access to the plan.

Restoring damaged cargo

6/19/2017 (Permalink)

High-speed air movers create airflow across walls, carpets, pads, furniture, and clothing, which accelerates the evaporation of moisture.

Water can damage more then just homes or buildings.
High end designer clothing and shoes were damaged while being transported through a major American airline company. Rain and moisture kept the boxes saturated for hours. Once landed and in a panic when the cargo was seen clearly wet, the first and only company that came to mind to react as soon as possible was SERVPRO OF EAST HONOLULU. 
SERVPRO of East Honolulu can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of East Honolulu uses advanced water damage inspection and extraction equipment to remove/restore it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Hard wood floor drying mat system

6/1/2017 (Permalink)

SERVPRO OF EAST HONOLULU using the drying mat system to save the hard wood floor of a high rise Waikiki condominium

On top of the regular drying units SERVPRO OF EAST HONOLULU is readily equipped with, we also provide hardwood floor mat drying system. This is the most efficient way to extract water vapor from hard wood floors. With just a single hose connection to each mat, you can cover large areas with just a single recovery unit. 

The drying floor mat system draw out trapped water vapor from your hardwood floors; not meant to be used on laminate flooring. The gasket sides of each mat create a powerful seal for the greatest possible suction. Each mat is made from strong PVC plastic and must be cleaned with hot water and soap after each use to avoid cross contamination between jobs.

GOT HARDWOOD FLOORING? SUFFERING FROM WATER DAMAGE? NEED SAVING? CALL SERVPRO OF EAST HONOLULU 808-395-9545, we are here 24/7 Working to make it "Like it never even happened."

"Killing 2 birds with 1 stone"

6/1/2017 (Permalink)

Other than and in conjunction with water, fire, and mold remediation, SERVPRO OF EAST HONOLULU also provides cleaning services.

SERVPRO OF EAST HONOLULU has worked closely with Hawaiian Airlines for a number of years in conjunction with water damage repair, as well as mold remediation. So, when their building maintenance company contract expired, it made sense to call SERVPRO to replace them. It is because SERVPRO operates 24/7, nightly cleaning service was ideal. It’s less disruptive and gives us a chance to thoroughly clean the area(s) without interrupting day to day business.

SERVPRO OF EAST HONOLULU provides ease and efficiency by being a well-round restoration company. Call us 808-395-9545 24/7 because no job is too small nor too big for our level of expertise.

SERVPRO Expands PGA Sponsership with PGA Fantasy Golf

4/14/2017 (Permalink)

Local cleanup and restoration specialist says the season's first major golf tournament is a great time to "master" Fantasy Golf skills.

Honolulu, HI (Grassroots Newswire) March 22, 2017 - There is an old adage: "It never rains on a golf course." As the official cleanup and restoration company of the PGA TOUR, SERVPRO® knows this isn't true, but rain or shine, fans follow their favorite players' performance at PGA golf tournaments throughout the season. Recognizing the ever-growing popularity of the game, SERVPRO has expanded its relationship with the PGA TOUR by becoming the presenting sponsor of the PGA Fantasy Gold games. available at

"We know people don't associate SERVPRO® with the wide-open spaces and fair weather feeling of a golf course. After all, SERVPRO® is the company you turn to when the unexpected, even the unthinkable, happens to your home or business," says Raul Natividad, owner of SERVPRO® of EAST HONOLULU. "But each SERVPRO business is also a local business, there to support the community in good times and bad. Teaming up with the PGA TOUR as the sponsor of their Fantasy Gold Suite helps us build connections within our local community. We want local home and business owners to know that we are there for them ready to respond at a moment's notice if things go wrong."

The new "One & Done" games were launched on January 3, 2017*, but the game structure allows players to join in on the fun at any point during the current season. Each week, game players select one player to earn points for them in that week's tournament. The PGA TOUR Fantasy game is based on accumulated FedEx Cup points and the PGA Tour Champions game is based on accumulated Charles Schwab Cup points . A player may select a given golfer for a tournament in each of the One & Done games only once in each season. Since some tournaments earn a pro golfer more points than others, game strategy is based on selecting the right golfers for the right tournaments.
"With the first major tournament of the season-The Masters-just around the corner, now is a great time to start our One & Done game for this year's tour," says Natividad. "If you 'master' the trick of choosing the right golfers in the right tournaments, you could jump to the top of your Fantasy league." The top finisher in the PGA TOUR game will win a new set of gold clubs, while the top prize for the PGA TOUR Champions game is a trip for two to the Charles Schwab Cup Championship at Phoenix Country Club in Phoenix, Arizona, November 6-12.

SERVPRO® OF EAST HONOLULU specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it "Like it never even happened," for both commercial and residential customers. For more information on SERVPRO® OF EAST HONOLULU, please contact Raul Natividad at 808-395-9545 or