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Awards & Recognitions

4/9/2021 (Permalink)

RANK numbers for SERVPRO over the years 2018 Entrepreneur 500 Franchise Ranked #1

As a national leader in cleanup and restoration, it’s only natural for SERVPRO to receive regular recognition for excellence in a variety of fields. View our latest awards or some of our past awards below for a sampling of SERVPRO’s awarded achievements.

2008

Wall Street Journal
Top 25 Highest Performing Franchises
Top 25 Franchise Brands for financial strength and success

American Society for Training and Development (ASTD)
Golden Torch Award for Innovation in Practice (Franchise Training)

Entrepreneur Magazine
Ranked #1 in the Restoration Services category
Ranked #28 in the Annual Franchise 500
Ranked #66 in fastest growing franchises
Ranked #4 in Top Home-based Franchises

For National Advertising
Gold Addy Award in Television Advertising

2007

Entrepreneur Magazine
Ranked #1 in the Restoration Services category
Ranked #25 in the Annual Franchise 500
Ranked #100 in fastest growing franchises
Ranked #4 in Top Home-based Franchises

2006

Entrepreneur Magazine
Ranked #1 in the Restoration Services category
Ranked #43 in the Annual Franchise 500
Ranked #73 in fastest growing franchises
Ranked #8 in Top Home-based Franchises

2005

Entrepreneur Magazine
Ranked #1 in the Restoration Services category
Ranked #8 in Top Home-based Franchises
Ranked #34 in the Annual Franchise 500
Ranked #75 in fastest growing franchises

For National Advertising
Silver Addy Award in Print Advertising

2004

Entrepreneur Magazine
Ranked #1 in the Franchise Restoration Services
Ranked #33 in the Annual Franchise 500
Ranked #8 in Top Home-based Franchises

For National Advertising
Gold Addy Award in Television Advertising
Silver Addy Award in Radio Advertising
Gold Addy Award in Advertising Elements Advertising

2003

Entrepreneur Magazine
Ranked #33 in the Annual Franchise 500
Ranked #44 in the Fastest Growing Franchises
Ranked #7 in Top Home-based Franchises

2002

Entrepreneur Magazine
Ranked #41 in the Annual Franchise 500
Ranked #2 overall franchise in Upholstery & Drapery

1997

Entrepreneur Magazine
Ranked #9 in the Top 101 Home-based Franchises
Ranked #23 in 100 Fastest Growing Franchises 

Franchise Times
Ranked #9 in the Business Service Franchisors

Income Opportunities
Franchise Relations Award*
*One of only 32 franchisors in the country to be given the honor this year

Franchise Times
Ranked #33 overall in 200 Listing
Ranked #2 in the service business category

1996

Franchise Times
Ranked #41 out of all franchise opportunities

Success Magazine
Ranked #27 in Franchise Gold 100

1995

Business Start-Ups
Ranked #11 of Top 150 Low Investment Franchises

Franchise Buyer
Ranked #39 of 200

1994

Success Magazine
Ranked #9 in Franchise Gold 100

1991

Nashville Business Journal and Owen School of Management
Small Business of the Year Award

Dunn and Bradstreet
Ranked #9 Franchise Opportunity overall

Common Issues that Lead to Toilet Leaks

3/30/2021 (Permalink)

 Here at SERVPRO of East Honolulu we have seen all toilet leaks under the sun and the water damage that comes along with them 

Toilets are one of the most dependable household appliances-justly so- as they are also the most used and built to endure decades. 

Although they are reliable, certain parts of a toilet are more prone to wear and tear. These tend to cause toilet leaks more so than other components. 

Here are some common parts/places that usually cause toilet leaks:  

1. Base issues

  • Loosened closet bolts  
    • These are the bolts nearest to the floor and are almost underneath the water tank. 
    • One can often denote it is a bolt issue when your toilet is rocking or feels "loosened" to the base of the foundation. 
    • Although, tightening the closet bolts will fix your issue of a leaking toilet. If you tighten these bolts too much you can damage your porcelain which is irreplaceable. Cracking your porcelain structure requires a whole new toilet. 
  • Cracks on a toilet bowl 
    • Cracks on porcelain automatically means to replace the whole toilet or to seal the cracks with epoxy.   
      • Hairline fissures can be fixed with epoxy, which can be hazardous to any organisms health and must be done with great care and utmost respect for epoxy instructions. 
      • Multiple hairline cracks mean that the toilet bowl needs to be replaced. And your toilet will be more prone to breaking randomly and releasing its contents.
  • Broken Wax Seal  
    • Wax seals can be often tricky as they are not seen superficially at first. Wax seals maintains that the water going in and out of the toilet every time one flushes stays in the pipes. When they are broken or worn down, they slowly release water and warp your flooring. 
    • Wax seals can crumble, dry out, or flat out fail, this can happen over time or even prematurely. Also, a wobbly toilet denotes occasionally a broken wax seal/ring. 
      • This can be replaceable and an easy fix, yet they can be the most dangerous. As they actively participate in facilitating the efficiency of water and waste to the pipelines; they can cause the most damage to one's own property and can even cause rotting because of the frequent leaking water.  

2. Continuous Water Running the in the Septic Tank 

  • There are many reasons as to why there would be running water in a septic tank, more so than needed to be efficient. This can also increase your water bill as there is a continuous flow of water going on in your toilet 
  • Water level in the tank is created by an adjustable float that produces the strength of the water pressure in flushes. Floats that are set too low make weak flushes, and ones set too high can cause water to spill the overflow tube and will not properly stop the fill valve from shutting off.  
  •  Once the float is set to the proper level for your toilet, make sure that the chain attached is untangled so the flapper can close properly. If water is still running after regulating the float and the chain, one needs to replace the flapper altogether. 

3. Shut-Off Valve Leaks 

  •  It is very rare for one to use the shut-off valve, over repeat usage or usually over time the washer inside the valve can harden with the deposit of minerals from water overtime. Changing out the washer can be imperative to the continual usage of your toilet. 
  • Another way that shut-off valve leaks from a nut that becomes loosened overtime. Tightening the packing nut, usually stops the continual leaks. 

It is imperative to understand the toilet parts and the integral usages of them, acknowledging the more frail components will save you money and time. 

And if there is water damage, and one hasn't caught it in time- as some of these leaks can exponentially increase in damage as the days pass, and it goes unnoticed... 

SERVPRO of East Honolulu is here to help, with water extraction, removal of damaged infrastructure, and the overall repair job. 

Ceiling, Floor, and Wall Cleaning

3/26/2021 (Permalink)

cleaning Need Professional Cleaning? Call Today (808) 395-9545

Ceilings and Walls

Ceiling and wall cleaning should be part of the cleaning maintenance of your home or business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, SERVPRO of East Honolulu can help.

Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property. Learn more about air duct and HVAC cleaning.

Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we strive to restore your ceilings and walls without the need to repaint or refinish and to help the entire property smell fresh.

Need Professional Cleaning? Call Today (808) 395-9545

Hard Floors

Hard flooring, like hardwood and tile, is often used in today’s homes and commercial properties. At first glance, hard flooring appears to be easy to clean, maintain, and restore. However, these materials tend to have soil accumulate over time, and eventually you’ll need professional cleaning to remove this buildup.

We have specialized training in time-tested and industry-approved cleaning methods. Also, our proprietary cleaning system allows our Professionals to properly clean and restore your floor’s original beauty.

 

SERVPRO® Named a Top 10 Franchise Amid Coronavirus Pandemic, Active Storm Season

3/10/2021 (Permalink)

Franchise top ten logo SERVPRO® Named a Top 10 Franchise Amid Coronavirus Pandemic, Active Storm Season

Cleanup and restoration company attains #10 ranking in Entrepreneur Magazine’s 2021 Franchise 500 rankings

Gallatin, TN, February 18, 2021 –  For the first time since 2016, SERVPRO, a cleanup and restoration franchise company, has been named a Top 10 overall franchise opportunity in the nation by Entrepreneur Magazine, as well as the #1 position in the cleaning and restoration industry for nearly 20 years in a row.

“In 2020, SERVPRO franchises across the U.S. and Canada responded to numerous natural disasters such as hurricanes along the Gulf Coast and East Coast and wildfires in the West. But it was the launch of SERVPRO’s new disinfecting and COVID-19 cleanup service that tested and proved the company’s resolve,” CEO Rick Isaacson said.

“SERVPRO’s #10 overall ranking is a result of the hard work our franchises, their crews, and our dedicated headquarters team put in while many businesses were not so lucky,” Isaacson said. “So many businesses were negatively impacted, slowed, or closed due to the pandemic. When COVID forced much of the world to slow down or step back, our team stepped up and did what it took, whether that was cleaning businesses so they could reopen safely or disinfecting first responders’ vehicles – many of those at no cost – to give back to those working every day to keep us safe.”

The company’s most common revenue lines come from residential and commercial fire and water cleanup and restoration. Franchises respond to natural disasters such as wildfires and hurricanes, including a record-setting 2020 storm season. “We’re basically a first-response company, so we go in when everyone else is running out,” Isaacson added.

The Franchise 500 list uses objective and quantifiable measures of a franchise operation to help would-be entrepreneurs identify franchise investment opportunities. The evaluation process is based on what the magazine calls “The Five Pillars of the Franchise 500©”: Costs and Fees; Size and Growth; Support; Brand Strength; and Financial Strength and Stability.

“SERVPRO was founded in 1967 as a painting company. Today, we are a mature restoration services organization with more than 1,900 individually owned and operated franchises under a single brand,” Isaacson said. “Our franchisees respond to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Maintaining our position for more than two consecutive decades as the best franchise opportunity in our category on the Entrepreneur Franchise 500 list validates our long-standing strategy for growing our brand: investing in franchisee training and support and doing whatever it takes to help entrepreneurs succeed.”

Expertise | Best Water Damage Restoration Services in Honolulu of 2021

3/5/2021 (Permalink)

best ranked image Expertise | Best Water Damage Restoration Services in Honolulu of 2021

SERVPRO of East Honolulu

SERVPRO of East Honolulu offers residential and commercial restoration and cleaning services in the greater Honolulu area. Its water damage restoration specialists help individuals and businesses to restore their properties to their pre-damaged condition by extracting water and using state-of-the-art tools to dry the premises. The company handles sewage cleanup, mold remediation, fire and storm damage restoration, and building services.

SERVPRO of East Honolulu is AMRT, ASD, and FSRT certified.

Reduce Your Risk of a Fire Every Time You Fire Up the Grill | SERVPRO® of East Honolulu

3/1/2021 (Permalink)

Grilling If you have a grill fire that does damage to your home, we are here to help. You can call us any time 24/7 808-395-9545

One of the most enjoyable things about our gorgeous weather is having ample opportunity to make use of your outdoor space and cook your favorite meals on the grill—but it is important to remember your fire safety skills every time you do. Any time an open flame is introduced, it is wise to be vigilant about preventing fires, even if you have grilled many times before.

The U.S. Fire Administration estimates that over 5,500 fires are a result of accidents with backyard grills every year, leading to property damages in the millions. With these grilling safety tips, you can significantly reduce your chances of ever being included in this statistic.

Grilling Safety Tips to Prevent Fires

Create a safe zone around your grill. You want your grill to be centrally located so you have access to everything you need and are not removed from the fun, but it is important to not be too close to any flammable materials. A three-foot buffer free of pets, children and flammable items around the grill is recommended so that if a flare-up does occur, there is nothing for it to damage nearby.

Clean your grill grates often. The bits of stuck-on food on your grill grates do more than just make the cooking temperatures inconsistent—they can actually lead to a fire that quickly becomes out of control. Grease and other crumbs can ignite if they get hot enough, leading to a sudden flare-up. The good news is that a simple brush after each use of your grill can go a long way in preventing this.

Never leave the grill unattended. Just like you would never walk away from a pot on the stove, you should never turn your back on your grill. Even with the lid closed, it is possible that a fire starts and quickly becomes out of hand, so always keep an eye out and make sure you have a fire extinguisher handy.

Inspect the grill regularly. Because the gas connectors on a propane tank are typically hidden away, it can be easy to forget to take a look at them—but gas leaks can cause serious fires, so you should give them a once-over every time. The connection points and hoses can all fail with age, so a quick check can go a long way to prevent fires.

If you have a grill fire that does damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Choosing SERVPRO of East Honolulu

2/23/2021 (Permalink)

Here at SERVPRO of East Honolulu we offer an array of services, with a vast amount of equipment, cleaning materials, and chemicals, we make the cleaning or restoring process a quick and efficient as possible. 

We also specialize in commercial services for our local businesses, we especially take pride in our commercial cleaning services. 

What are our commercial cleaning services? 

We are not exclusive to whom we offer our services to whether you own a grocery store, commercial property, office space, or restaurant. We commercially clean to increase your spaces appearance and overall its functional use. Our services range from water cleanup, air duct cleaning, mold remover, and overall cleansing with EPA approved chemicals that instantly kills bacteria. 

  • Water cleanup: 

From major to minor water damage, we are here for all those needs. Our water damage restoration aims to appease our customers in the most economically efficient way possible. Damage can occur from the simplest issues of a faulty air conditioner, continuous droplets of water from leaky pipes or bursting pipes. 

  • Air duct cleaning:

Cleaning your air ducts helps facilitate healthy air flow and pollutant free breathing. We use HEPA filter that molecularly filter out pollutants, mold spores and decreases water moisture in the air. 

  •  Mold remediation:  

Microbial growth of mold and other pollutants can happen anywhere at anytime. With excess water and humid areas in your commercial area left untreated can cause health effects and can spread rampantly. Here at SERVPRO of East Honolulu we specialize in mold remediation and follow thorough guidelines to ensure mold growth is not an issue for you.  

Our commercial building restoration services:

Whenever disaster strikes the biggest concern- after safety- is the structural damage from the event of water, storm, or fire damage. Our services offered to repair, and rebuild after natural causing damage ranges from drywall removal, to carpet repairing/replacement, painting, and so much more.  

Why Hire us, a Professional Commercial Cleaning Company:

SERVPRO of East Honolulu employs professionals who are knowledgeable in the latest uses of science and technology in the cleaning industry, not to mention also in the restoration business. With years of commercial cleaning under our belt we can say that our team is a well-trusted group of individuals here in the East Honolulu Region.

We know that disaster can strike any time, and for your convenience we are available for any emergency  24/7 

For your commercial needs do not hesitate to call us:  

(808) 395- 9545

Preventing Mold Growth on your Commercial Property

2/23/2021 (Permalink)

SERVPRO of East Honolulu knows Mold Mitigation Cleaning carpeted areas on commercial property is a simple and cost-effective way of preventing mold.

Preventative Measures are crucial for preventing Mold Growth

Here in East Honolulu it gets pretty humid compared to other regions in the Hawaiian Isle. There are many business and personal properties that have to bear with continuous growth of mold because of how suitable Hawaii's innate climate properties is to allow for growth. Mold tends to float in the air and slowly finds other mold spores. Here are some tips  to help prevent mold especially for commercial properties. 

  1. Preventative Tools 

Everyday cleanliness really helps minimize the growth of mold, and bacteria spores. Not to mention, that taking preventative actions also leads to more bang for your buck; not only does it save you money but it saves you from issues. Like using floor mats, cleaning water moisture immediately after a spill, or even using a floor mat in one’s office space. Carpet cleaning frequently stops mold growth and the build up of inactive spores which exist for more than a year. Ensuring that your employees clean water access or liquid spills will be imperative to a cleaner commercial property.

  1. Air Duct Cleaning  

Because of the extreme durability of mold spores, they can exist “inactivated” until water moisture, or if it finds a colony of mold. Which can be microscopic and exponentially increasing as the humid Hawaiian day trolls on. Cleaning your air ducts helps circulate the air better and keeps your property’s air healthy. Air ducts tend to have a build up of bacteria, mold spores, and dust… all pollutants. Regularly cleaning air ducts facilitates a lower chance of having a mold issue. Cleaning your air ducts also increases office air health!

  1. Carpet Sanitation  

Here in East Honolulu, having carpet can occasionally get hard. The moisture in the air wicks more the fuzzy material and can cause a rampant breeding ground for mold to exist in. Sanitizing your carpets has numerous benefits such as prevention of mold, dirt removal, and even the removal of feet oils that tends to really bond with the carpet. Cleaning carpets as soon as any liquid spill happens prevents any issue to happen from the spill.  

SERVPRO of East Honolulu is full of equipped and licensed individuals who can easily and efficiently clean carpets of mold issues or general cleaning. We also have state of the art technology that allows us to detect any hidden growth of mold behind walls, also finding moisture pockets in ceilings and roofs from I.R scanners.

General Fire Insurance Coverages

2/23/2021 (Permalink)

Understand your Insurance Policies before Natural Disasters Occur Fire damage and the process of restoration can be a tiring and frustrating experience, understanding your insurance makes the process easier.

 Tragedy can hit anyone, whether that is in your home or family owned business; especially fires. When tragedy strikes though, one first calls their insurance company. While most companies vary from policy to policy there tends to be a typical guidelines regarding coverage. 

Here are the Standard Coverages offered in general insurance companies policies, there are varying coverages for the different types of severities in which fire affects your property: 

The special coverage is for the most damaging and expensive types of fire damage, which excludes what they are not willing to cover. Anything deemed part of the agreed areas they previously established will be covered under this certain coverage 

The broad coverage includes policy that covers fire expenses and additional issues that come with fire damages. Such as external secondary damages: water or chemical damage from exterminating the fire itself. 

The basic coverage is the most minimal in nature, only covering policy explicitly stated from fire damage. 

Evaluation of Damage 

When a fire occurs the first thing an insurance company will do to assess the damage is sending out an insurance adjuster to scope the damage found on the property. This person generally verifies and conforms the damage and what the insurance companies define the fire to fall under coverage wise. The only fire damage that will not be covered by any insurance company is arson. Most of the damage will be documented, issues like burnt structures, wood damage, tile damage, or water sprinklers. Ironically most fires have more water damage than fire, because of the excess amount of water exerted in certain areas the damage tends to be amplified. 

Treatment 

Usually here at SERVPRO of East Honolulu this is where we come in, collaborating with your insurance company and contractors to get the job done. Our job as the restoration company is to rebuild your property to its former state, "Like it never even happened." Although this is our job, it is a heavy collaboration of property owners, the insurance company, contractors, and us. 

Prevention 

Fires are very expensive as they truly destroy organic materials that exist in the structural component of buildings. It is much more economically efficient to be prepared by fire safety. Fire safety can look like numerous preparational activities such as planning or keeping preventative measures like fire extinguishers. Written plans and basic training can help aid in insurance coverage in minor damage as well as major damage. Most insurance companies look rather favorably on efficient and prepared fire plans and the action taken at hand occasionally adjusting the coverage they are offering.

Your home and business relies on good insurance coverage and proactive preventative measures to stop fire damage and decreases financial harm. It is imperative to understand your particular insurance company’s policies and the coverage you have. We are here to make this process as simple and as easy as possible, because it is easier to temporarily close for repairs than an official close.

Restoring Your Commercial Property After A Water Damage Event

2/19/2021 (Permalink)

owner - male standing next to green SERVPRO vehicle Meet, Lorenzo, owner of SERVPRO of East Honolulu. Call us today at 808-395-9545

Flooding and water damage events in Oahu commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Honolulu

SERVPRO of East Honolulu specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.