Recent Posts

The Dangers of Lithium Batteries, and the Simple Tricks to Prevent It.

9/15/2021 (Permalink)

Lithium is more than just a metal that you read about in your freshman chemistry class, it is an excellent conductor that enables many of our common household items today. 

The lithium battery, and the lithium-ion battery are conventionally used in almost all refillable battery systems or electronics that charge. Lithium charged cells are known for giving ample energy for a good amount of time, powering conventional tools like alarm clocks, toys, and virtually all remotes. 

          There are a few differences between lithium batteries and lithium ion batteries. The main being the ability to recharge such lithium-ion batteries. These are secondary cells that have the ability to hold a charge and continuously give charge to the devices in which they enable.

          Both store energy releasing it in controlled amounts, which is the reason why lithium charged devices are so appeasing and are literally powering everything. Although, they are used due to the simplicity of their nature; there are health concerns that arise with any kind of electrical conventional tool. 

What concerns do Lithium Batteries cause to arise? 

There are always concerns when it comes to running electricity, the transference of energy or other moderately risky practices that are now our everyday life. 

          When you wake up you look at your cell-phone, turn on a light, take a shower, which all use some type of electricity, and thus energy. 

Because we used battery fueled tools and mechanisms so frequently it is important to understand some of the innate dangers they possess. The most dangerous health possibility is if a battery short circuits or the overheating of the controlled systems within the batteries; which can also cause short circuiting. 

This is especially a concern with lithium batteries as they do tend to overheat from copious common realities. 

Such as a hot some day, overheating from outside temperatures and even from overcharging- that still exists and is ever more an issue as we increase the energy intake a electronic can handle. When any exposure to heat incurs this causes the battery to create an equilibrium within its system causing it also to release heat. 

          This heat can result in internal and external damage to your electronic goods. This has been seen in recent years with the Samsung galaxy phone series and various hoverboards that have since gone viral on the internet. 

Which is the reason why you can not check them in your bags when flying, or send them in the mail. They are very dangerous and more sensitive to heat than other traditional metals. 

As it follows it is important to maintain the battery system when it comes to lithium batteries. Ensuring that they don’t overheat, whether that is over-use of electronics or the innate temperature outside. 

Here in east Honolulu it is especially important for consumers of lithium batteries to be aware of where their electronics are. It is consistently hot throughout the year making your batteries more prone to wear and tear. 

Make sure to not leave your lithium powered devices in the car for too long, heat stays trapped in a car. Thus, it is important to make sure one does not expose their goods to this kind of heat for a long duration of time. It is also important to be charging your devices with reliable cables, occasionally some cheaper quality charging cables are hazardous. When they are sourced from reputable companies they tend to decrease the chance of catching your device on fire. 

Using lithium ran batteries does not have to be a consistent danger. They are generally safe when used properly, this can be done simply by reading the manuals of devices that contain lithium batteries. But, on the off chance that these batteries do catch on fire- because disasters happen when we are least expecting it. SERVPRO of East Honolulu is here for a peace of mind. 

          Contingent on fire damage happening due to lithium batteries or for any fire source, call (808)395-9545 right after you call 911, and your insurance. We boast numerous qualified technicians who deserve their job and are consistently praised for a job well done. 

SERVPRO of East Honolulu also does commercial and private properties alike, we do not discriminate on jobs. Because natural disasters also do not. And when it is all said and done SERVPRO of East Honolulu will make it "Like it never even happened." 

What is a Defensible Space /// East Honolulu

9/15/2021 (Permalink)

Defensible space was the buffer commercial and residential property owners didn’t know they needed! O’ahu is a small island, packed with choke people, choke places, and just choke things compared to other regions of the Hawaiian Isle. Because of this, when fires happen it is terrifying for the whole community, and is even more imperative to the safety of all organisms residing in your home. 

Defensible space is the buffer zone between the building, and natural terrain, as well as space in respect to properties. This space was curated by Americans who also deal with high volumes of fires, specifically in the Western regions of the United States. This zone enables safety procedures in a harmless, beneficial way for all walks of life to be safe whilst buildings are on fire. Time is of the essence when your home or property is on fire- as fire manifests and is deadly. There are certain symptoms of fire such as flames, extremely hot near and around the fire, or the embers that accrue from organic material burning. This organic material could be anything or everything on your property, there are very limited resources used to construct buildings that are flame retardant. This defensible space also gives the local authorities room to work with, that complies with safety standards they follow; which equally helps this method. 

This space is rooted in the idea of zoning your property, to levels of fire hazardous materials, as well as spacing of said materials. This zone is primarily dealing with the outside space of your property, as well as utilization of flora. The most important principle to keep in mind is flammability, consistently removing objects, or plants that can catch your property on fire is crucial for an accurate defensible space. 

Even when building/renovating your properties it is critical that you keep fires, water, and other natural disasters in check. Which comes from smart moves, and being overly prepared. 

There is technically a Zone Zero that is 0-5 feet away from your property; it is not frequently touched on but arguably the most important. This zone usually contains doors, openings, porches, decks, lounge areas… etc. Usual objects, tools, or location is one would find near a commercial or residential property. Plants in this zone should always be maintained, and hydrated likewise these plants should be relatively low to the ground. It is important to make sure that all dead organic materials, whether that is mulch, fallen leaves- must be immediately taken care of. One should also keep in mind removing combustible materials from this area, whether that is Cars, RVs, Boats, or fences that will explode in fires. Keeping those kinds of materials away will keep your family, residents, and workers safe in case of an emergency. Furthermore, maybe keeping trash, and recyclable materials away from this zone will also create a healthier environment, that means moving your trash bins at least 5 feet away from your property. 

Zone 1 is the most frequented zone and talked about, this zone is defined for its emptiness, as well as cleanliness. This zone is arguably an additional 25 more feet of zone 0. This zone virtually has the same principles but, there are more nuanced applications to Zone 0 such as combustible goods. Zone 1 asks its users to maintain healthy plants, with branches, twigs, within 5 feet of the home. Trees should be maintained, trimmed, as well as be well spaced between other combustible materials no closer than 10 feet. If there are piles of wood or other sources used to create contained fires put these materials in Zone 2. Equally so, ensure that the natural environment is not interacting with your purchased goods, swings should not be near trees. Making sure these two elements of your exterior are well maintained as well as not interacting heavily with one another. 

The final zone- Zone 2 is the area that is 30 feet to 100 feet away from the property line. This area does not have rigorous standards and regulations it hoists itself to. Rather this is the part of property that if you have the luxury of having needs to be just maintained. Ensuring there is no infringement of plants on each other is a good thing to keep in mind. This area of the exterior asks decorators to keep a radial of 10 feet of plants to be away from another. It also asks the grass to be kept 4 inches, and fallen debris 3 inches, altogether never over 10. As well as any wood pilings, these pilings should be not taller than 10 feet as well as resting on dirt with no plants near for 6 inches of the perimeter of the pilings.  

SERVPRO of East Honolulu is here to serve the community and kokua after disasters. Our job as well as the authorities are a lot easier if safety methodology is already in place. With the ever growing innovations of technology of today, we can only imagine how much safer our lives will continue to become. The Defensible Space method is a tool of prevention that any household or office can practice. Although this method may not be applicable to some of our community members of East Honolulu; there are important tips for outside agricultural practices to keep you and yours safe especially during natural disasters. And if disaster still strikes- as it tends to do- SERVPRO of East Honolulu boasts a team full of technicians who can help every step of the way, until your home looks… "Like it never even happened." Call us with any questions, comments, or concerns at (808) 395-9545 

When Demolitions are Needed Choose SERVPRO of East Honolulu

9/5/2021 (Permalink)

Disaster Strikes Within the Home, Water Damage Can Compromises the Very Foundation Leading Us to Use Controlled Demolition Tactics

Water loss is no joke, in our East Honolulu homes you can start to see signs of damage hours after water mitigation. SERVPRO of East Honolulu technicians accommodate for any type of water damage. Using various solutions we can fix it, some structural damage- walls, floors, ceilings- need controlled demolitions. 

The amount of demolition depends on the amount of compromised goods. When floors are warped or ceilings have depressions them. 

Early action in taking these goods out of your house minimizes additional damages that incur leaving them in. Causing issues needing to “demo” even more areas of your house, or reconstruction later on. 

These demolitions preserve materials not compromised, while keeping the cleaning and restoring processes to the minimum. Demolitions usually occur after the first few visits, and all water detected is evaporated. 

Technician advice determines the amount of building materials are compromised, and our demo team is sent out to take the precise affected areas. 

When Do We Use Controlled Demolition? 

 There are many materials used to build a house, or property, some are more prone to being compromised from water than others. Materials especially affected through overexposure to water and high absorption rates are typically taken out as soon as possible. Hindering the growth of bacteria harmful to the uncompromised parts of the property. 

Using our team of professional restoration technicians, who know of the various materials that would need a demo, they can remove these materials in a clean, efficient way. Our SERVPRO team helps all along the way whether it is for mitigation, or restoration we promise excellency. 

Some materials directly impacted from water damage: 

  • Ceiling Tile
  • Wood Framing
  • Hardwood Flooring
  • Cabinets
  • Dry Wall
  • Carpet

No matter how severe water loss incidents might initially appear, our SERVPRO of East Honolulu team can help with a fast and experienced response. Give us a call anytime at (808) 395-9545

The SERVPRO of East Honolulu Way (pt.2)

8/29/2021 (Permalink)

Sometimes cases need a demolition, whether it is ripping carpet into manageable sizes and gently carrying it to our truck. Or be it that the water logged dry walls need to be removed into controlled measurements to save the rest of your wall in vicinity of the damage. 

When you approve this demo- the next step is cleaning and repairs. 

We vacuum the last bits of water and wet material, or sweep up the dust accruing from demolitions. It is prepped for the contractors to reconstruct your property. Who are specialized within the realms of reconstruction, flooring, or mechanical needs. SERVPRO of East Honolulu accompanies you whilst reaching this step. 

 Your house will be prepared for the contractor(s), fixed with a nuanced solution, with no compromised material left in your periphery. 

Your information will be in our database, because we are here for our community. When you ever need us again, we can know the pre-conditions and navigate your home with familiarity thus confidence. We may call you asking to write a review- we desperately need those. Or you call for updates and we call for invoices. 

It is always a pleasure working with our community of East Honolulu, and pride ourselves in a job well done. 

"Like it never even happened." Call us at (808) 395-9545, or via email

Getting Through Power Outages Caused by Storms in East Honolulu

8/28/2021 (Permalink)

It is hurricane season in the beautiful Hawaiian Isle, but what does that mean for its inhabitants? With the ever increasing rise of hurricanes- which will not cease until November; it has been a tumultuous time for some of us in the East Honolulu area. 

The power has been faulty, leaving some of our community members with no electricity for hours upon hours. Here on the island of O’ahu we have a little more protection as hurricanes naturally gravitate to the Big Island of Hawai’i sparing us of some of the more dangerous winds. Most recently, this has not been the case as the last two tropical storms stayed clear of our oldest sister’s path: Mauna Kea who resides on the Big Island. 

Especially with the ever-changing issue of climate pollution and its effects there may be heightened feelings of anxiety with the cool breezes in the air. 

Because it is flash flooding season, where Hawaiian roads become rivers, and the mountains become raucous, understanding your options as a conscious consumer while the electricity is out becomes imperative for a safe space for your workers, ohana, and properties alike. 

Electricity is one of the most important common conventions in this modern day, used for virtually every step of our day to day routine. It may be frustrating and nerve racking to experience power outages, as power provides for us with air conditioning, enables us to keep perishable food for a longer period of time, and with the ease of phones halts communication when out. 

Here are some tips to follow when power outages do arise:

Tropical storms, depressions, and hurricanes alike do not come unannounced. With the advances in technology we are able to track most activities in the Pacific Ocean; especially those in our near vicinity. It is important to prepare for the event of an emergency when one initially gets the hurricane warnings. One of the ways to preserve communication with the rest of the East Honolulu community is to preserve your battery on one’s cell phone whilst trouble occurs. This way when the power is out, and there is no way to charge your devices. There is “juice” in your phone allowing you to contact who you need to, and get consistent updates from the local authorities. 

 Another preventative method is to write down the names, addresses, and phone numbers of important services/people when the electricity goes out. That would be the nearest hospital, the nearest police station, the nearest hurricane shelter accessible to the public, or family members who may not be as prepared as you.  

Another great preventative practice is to consistently be stocked in the event you can’t leave your house for 48 hours. The government of Hawai’i recommends all of its citizens to be stocked in case of an event for at least 48 hours, non-perishables like spam, crackers, or granola bars are great food to store whilst in hurricane season. 

 It is equally important to have “back-up” methods in storing perishable food and medications that also must be refrigerated. Consider having a bag of ice consistently in your possessions in case of emergency. Especially for family members who are diabetic on important medication that must be stored in a cool place. 

Whilst the power is out it is a great asset to have is a generator that can keep your house running smoothly. Generators are a great way to keep your family safe and your house functional while natural abnormalities occur. Just as important is to understand the science behind generators, because they emit high gases of carbon monoxide it is important to keep the generator in a well ventilated place. Which is not the garage or within the home. Also, it is important to note the preservation of power when using a generator. While the generator is running only keep the most important appliances plugged in so there is no energy being used for unnecessary things.

A lot of our community in the East Honolulu area have solar panels, the same principles of the generator- besides the byproduct of carbon monoxide, can be applied to using the energy stored in the solar battery cells. 

If you don’t have a generator or solar panels remember to use the fridge and freezer as minimally as possible, keeping the cool air inside the non-working appliance is imperative. Additionally, gas stoves continue to work while the power is out, but should not be used to heat your home. As it also releases carbon monoxide dangerous to all organic organisms. 

And while you are keeping your ohana safe, SERVPRO of East Honolulu is here in the event your house stands wayward after the storm. We kokua for our community, and pride ourselves in the knowledge of restoration as well as remediation especially after natural disasters. Our technicians understand water damage to a property like the back of their hand as it is the biggest issue residents of East Honolulu face. Call us with any questions, comments, or concerns at (808) 796-0443.

Why You Call the Professionals

8/15/2021 (Permalink)

SERVPRO of East Honolulu hosts teams of technicians who are IICRC trained, and the latest technology in the restoration industry to combat all concerns. 

Whether it is cleaning measures to prevent COVID-19 spreads or leaky refrigerator, we’ll blow your mind with expertise and efficient speed. 

When you are experiencing water issues it is not uncommon to dry the water yourself, in circumstances where the water spillage is small it works. 

But SERVPRO of East Honolulu understands the dangers of water damage, and diy-ing it might cause more problems for you in the future. 

When dried improperly it imposes the start of mold/bacteria growth, whilst also keeping compromised materials in your home. Harming originally kosher materials bordering the damage. SERVPRO of East Honolulu has a thorough process to make sure all anxious thoughts are just that. 

Some initial thoughts pestering our minds when ensuring a methodical and clean response look like, 

  • Where else do I need to check that they may not innately be near the problem? 
  • Where is the most moisture as per the thermohygrometer? 
  • Is it possible for this area to have mold growth? 
  • What kind of water is it categorically? 
  • What kind of ceilings, flooring does this property possess? 
  • How old is the property? 

We prepare for these important discussions, when the home made solutions of drying go awry. 

In our next post, you can expect our process in its glorious entirety. Until then, SERVPRO of East Honolulu is more than happy to answer questions left on FaceBook, Yelp, etc… 

Call us 24/7 for any emergency at (808) 395-9545

What to Do if You Smell Natural Gas

8/5/2021 (Permalink)

When natural gas leaks occur due to stoves or other appliances it is very important to make sure the problem is solved as quickly and smoothly as possible. 

These leaks can’t tend to create a huge fire hazard due to the extreme flammability of the gas. Once you smell the natural gas, which has an odor to be detected. These are three steps to once smelling the fumes, once done contact your local gas company and/or the fire department and keep a safe distance.

  1. Keep the Lights and other Electrical Equipment Off

When searching for the source of a gas leak, it is very common for gas explosions to occur. Make sure to turn off and keep off all electrical appliances and lights to ensure that sparks do not generate. Use flashlights to find the gas leak and maneuver your way around the stove.

  1. Finding the Source and Shutting Off the Gas

Occasionally burners on a gas stove or oven turn on and cause a buildup of natural gas within a home or property even if there is no leak. Make sure to continuously check the condition of connections of gas and gas lines leading to other appliances one might use. If a leak is present and or the source of the gas is not evident you can reduce the risk of a gas fire by simply turning off the valve on the gas meter.

  1. Thoroughly Ventilate the area and Leave Immediately

Even if you turn off the gas valve or gas meter or have simply found the gas leak, the process of ventilation is a necessary step. High concentrations of natural gas can endanger your family and workers. While you are ventilating and airing out the gas it is important to make sure that everyone in the property leaves. That way no one breezes in the toxic fumes, ensuring that the problem is solved. 

Here in East Honolulu, the local gas company is Hawaii gas. After notifying the authorities of a natural gas leak, it is important to contact a gas company in order to thoroughly fix the problem. Their number is (808) 535-5900. And if any accident happens which is beyond your control, SERVPRO of East Honolulu is here for any restoration and damage control issues. Our number is (808) 395-9545.

Checking Your Refrigerator Saves Money in the Long Run

7/31/2021 (Permalink)

Keep Your Refrigerator Maintained! It is integral for an extended life of the refrigerator and for the health of your home.

A home-owners kitchen houses many integral appliances for good health and a happy home.   

Coffee-makers, refrigerator, sinks, dishwashers, and even water coolers may cause water damage. 

Maintaining these appliances are integral to ensuring there is no water damage to incur at any point of time. The appliance most prone to causing water damage is the refrigerator; these are also the worst kinds of damage as they tend to start small and progressively get worse with more water leaks. 

More so, these leaks tend to start in the back of the refrigerator, out of one’s normal line of view. Common reasons as to why these appliances leak are due to drain blockage, un-leveled flooring and/or the water supply line of the ice maker component. 

  • Drain Blockage from the Defrosting Component  
    • The defrosting drain can become blocked after continued use, causing ice or other debris to build up. Not only making your appliance prone to leaking but makes the fridge a little less functional. It is recommended to flush this drain system once every six months or two times a year. To flush the drain simply add one teaspoon of baking soda to hot water. Put this down the drain and the pipe should be good.  
  • Leveling the Refrigerator Properly  
    • It is important to make sure that your fridge is slightly higher in the front then in the back, that way the coolant can flow properly within the appliance. This should be checked every time you install new flooring or when once buys a new fridge. The front should be a quarter inch to half an inch higher from the back area of the fridge. When it is not flush the coolant has to work extra hard forcing more fluid in the pipes than need be. This also leads to leaks and stagnant liquid within your fridge causing more issues in the future. 
  • Watching the Water Line Supply  
    • It is important to be in tune with your appliance, when ice production is irregular or the flowage on the dispenser this could be there is a bigger underlying issue of a leaking water supply line. To check if it is or not simply pull the refrigerator away from the wall and look at the supply line itself in the back. This line has many different colors for different types of refrigerators, make sure to check the manual before inspecting them. Pulling the fridge too much can cause irreparable damage make sure to check with the utmost care.

Other indicators of water damage is warped flooring or swelling, this swelling when pushed down the water will erupt from it. 

Any painted walls near the fridge with swelling, cracking, or bubbling are also good indicators of water damage. Yet the most important step is to find the source of the water damage and to stop it. 

And once the source is stopped SERVPRO of East Honolulu can help dry the walls and all areas affected. Even aiding with the restoration process.

Call us at (808) 395-9545

Our Amazing Equipment

7/31/2021 (Permalink)

SERVPRO of East Honolulu is proud to present our Drying tools 

Untreated water damage whether it is big or small has the potential to snowball into more serious issues like compromised structures or air quality. 

In the mitigation process it is important to make sure every detail is accounted for. Such as dry materials, humidity levels, discoloration, mold growth, or foul order. 

Treating each damage as threatening to your commercial or residential property is integral to total restoration of the property.  

SERVPRO of East Honolulu has high-grade equipment accompanying our proficient technicians to dry any deposits of water moisture. These tools vary in expertise for any need making a significant impact on our overall quality of the job. 

Here are some of our best equipment: 

Thermal Foggers - This machine also uses a liquid-gas machine to project thick fog from a smoke deodorizer. Although the solvent works differently than the ULV foggers, the fog attaches itself to the soot, odorous particles deodorizing consequently disinfecting. Cleaning soft goods, vehicles, foundational structures and other hard places to clean.

Moisture Meters - Determines moisture content in baseboards, carpets, and walls. With highly accurate readings SERVPRO of East Honolulu can monitor the drying process.

Thermohygrometers - Which measures humidity in relation to temperatures. Upon knowing these certain statistics we then find the most efficient way to dry your property. With contaminated water damage it is crucial to know the temp/humidity levels to disinfect and deodorize thereafter drying.  

Moisture Sensors - Detects moisture in carpets, baseboards, and walls. 

Ultra-Low-Volume (ULV) Foggers - a deodorizing which creates gaseous cleaning agents, these fine particles penetrate all sites after a dry odor that may odorize from bacteria. Due to the liquid-gas process within the machine, we also use it to inject disinfectants, fungicides, etc… in hard to reach surfaces.  

We help make it “Like it never even happened,” using these special grade equipment and trained technicians. 

We are available 24/7 for emergencies at (808) 395-9545

The Reason Insurances Love Us

7/30/2021 (Permalink)

We are the Certified Mold Remediation Technicians Preferred 

 Mold is a hard to solve issue with dynamic tactics needed, seldom do people absolve mold without professional help. When mold gets really bad, to the point of physical infestations, malodorous smells, and discolored building materials… it is time to call your insurance. 

It is integral to go through the insured route- adjusters tend to favor mold remediation done by certified individuals from notable institutions like the Institute of Inspection, Cleaning, and Restoration Certificate. 

 SERVPRO of East Honolulu is a trusted brand to insurances all over our East Honolulu community. We pride ourselves in having regulated safety procedures, teaching our people the first time, the right time. 

Our treatments are from a sound mind with analysis in respect to water moisture, air quality, and conditions of the housing materials. 

Mold remediation is seldom covered with the specific peril policies of homeowner policies. Yet, when mold remediation is needed and insurances cover it; due to the inherent issues with mold growth they tend to gravitate to professional services. 

                 Certified mold remediation experts tend to be knowledgeable in disposing/safe handling mold contaminated goods. This involves protective gear and equipment, often gloves, masks, hazmat suits… etc. Also meaning expert information to enclose the affected area to limit exposure for your property and ohanas alike. This is the IICRC standard, the standard SERVPRO of East Honolulu.

                 The IICRC is the golden standard for the remediation and restorative industry. This entails controlled demolition, water cleanup certificates and a standard for mold remediation's. Our technicians Lorenzo Usam, Mike Usam, and Tracy Kono all have the IICRC information to professionally combat mold. 

                  We make sure to test the mold before we do any work, that way knowing all variables thus all situations are accounted for. This way it is less money for you- our customers- in the long run, and a cleaner finish. Which starts and ends with integrity. 

DIY-ing mold removals or trying these homemade remedies may backfire on you. Leaving the mess to us relieves your stress and the  problem!! Insurance companies know this, and also know we are more than willing to leave a job well done. That's why after we clean the mold we take two tests back to a lab for air quality. And if it is not kosher for the state of Hawai’i regulations, we will do it again. 

Aloha, stay cool under the sun with SERVPRO of East Honolulu on your side. 

Call us at (808) 395-9545