About SERVPRO of East Honolulu


Richard Agbunag, Lorenzo Usam, Jr.

Owners of SERVPRO of East Honolulu

As an individually owned franchise right here in Oahu, and have the experience and the equipment needed to address both small emergencies and large commercial losses. Before starting SERVPRO of East Honolulu, the company’s owner, Lorenzo Usam, worked as a manager of a national fast-food corporation for over 20 years. He moved quickly from crew member to manager once completed a credited Manager’s development program. The importance of excellent customer service is his top priority and believes customers are the most important aspect of our business. Over the years, Lorenzo has gained extensive knowledge on how different aspects of how the business should be run effectively. He is certified in all areas of mitigation and restoration including WRT, ASD, AMRT, FST, and CCT. As a working owner, Lorenzo has gained the respect and admiration of his peers and competitors by being a “hands on owner”, present in the daily operations of the business.  

Since the day it was acquired, SERVPRO of East Honolulu has helped countless families and businesses recover from unexpected disasters. We were brought on for an extensive part of the clean-up and restoration of the Marco Polo Fire.  Whether you have a problem with water damage, fire damage, or need a cleaning service we have had you covered through the years.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

  • American Express
  • Mastercard
  • Visa
  • Discover


Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Affiliations

  • American Red Cross
  • Esporta Wash System
  • Institute of Inspection, Cleaning and Restoration (IICRC)

(808) 395-9545 CALL NOW

REQUEST HELP ONLINE

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician