Recent Posts

Overflowed Toilet

6/26/2017 (Permalink)

An overflowing toilet presents an immediate problem that you must resolve before the toilet can be used again. You will first need to stop the toilet from overflowing, and address the obstruction in the toilet's drainpipe to prevent it from overflowing again.

Turn off the Water

  • You will first need to stop the toilet from overflowing by shutting off the toilet's water supply. You will need to locate the toilet's shutoff valve, which normally is located low to the floor behind or next to the toilet. Once you find the valve, turn the handle clockwise as far as you can using your hand. Do not use a wrench or other tool to tighten the handle, or you could damage the handle or valve. If the water continues to flow, you will need to close the house's main water valve, which will shut off all of the water in the house, until you can repair the toilet. Clean up the water on the floor since leaving it can lead to water damage or mold growth.

CALL SERVPRO OF EAST HONOLULU 808-395-9545
We are here 24/7 working to make "Like it never even happened." - to get the job done fast and job done right!!!!

Overflowed Toilet

6/26/2017 (Permalink)

An overflowing toilet presents an immediate problem that you must resolve before the toilet can be used again. You will first need to stop the toilet from overflowing, and address the obstruction in the toilet's drainpipe to prevent it from overflowing again.

Turn off the Water

  • You will first need to stop the toilet from overflowing by shutting off the toilet's water supply. You will need to locate the toilet's shutoff valve, which normally is located low to the floor behind or next to the toilet. Once you find the valve, turn the handle clockwise as far as you can using your hand. Do not use a wrench or other tool to tighten the handle, or you could damage the handle or valve. If the water continues to flow, you will need to close the house's main water valve, which will shut off all of the water in the house, until you can repair the toilet. Clean up the water on the floor since leaving it can lead to water damage or mold growth.

Restoring damaged cargo

6/19/2017 (Permalink)

Commercial Restoring damaged cargo High-speed air movers create airflow across walls, carpets, pads, furniture, and clothing, which accelerates the evaporation of moisture.

Water can damage more then just homes or buildings.
High end designer clothing and shoes were damaged while being transported through a major American airline company. Rain and moisture kept the boxes saturated for hours. Once landed and in a panic when the cargo was seen clearly wet, the first and only company that came to mind to react as soon as possible was SERVPRO OF EAST HONOLULU. 
SERVPRO of East Honolulu can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of East Honolulu uses advanced water damage inspection and extraction equipment to remove/restore it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Hurricane Season in Hawaii

6/1/2017 (Permalink)

Storm Damage Hurricane Season in Hawaii Hawaii Hurricane Season 6/1/17 - 11/30/2017

Hurricanes

Hurricanes are part of a family of storms known as Tropical Cyclones that are very large and produce three life-threatening effects:

  1. High winds in excess of 74 mph
  2. Storm surges that can exceed 40 feet
  3. Heavy rains that will exceed flash flood conditions

The National Weather Service Central Pacific Hurricane Center will issue watches and warnings for tropical cyclones.

  1. Watch: Prepare your disaster supply kit & prepare to evacuate

  2. Warning: Evacuate and take protective shelter; take your disaster supply kit

Should I evacuate? Where should I go?

Each person should decide whether to evacuate or not. You can either stay at home and shelter in place, or go to a hurricane evacuation shelter.

How to determine if you should shelter-in-place (at home) or evacuate (to a hurricane evacuation shelter):

  1. If you live near the coastline, near rivers and streambeds, or on the mountain ridgeline, YOU SHOULD EVACUATE.
  2. If your house was built before 1993 and is constructed of wood, YOU SHOULD EVACUATE
  3. If you live in a house constructed after 1993 and have an interior room on a lower floor, with no windows (closet, bathroom) you should shelter-in-place

Shelter-in-place:

  1. If you meet the above criteria you should consider sheltering-in-place from the storm
  2. Stay on the lowest floor possible, and look for a closet, bathroom, or other room with no windows on the interior of your house or apartment
  3. Bring your food, pets, family, and preparedness supplies into the room and remain in there
  4. Take your radio with you so you know when conditions have improved enough for you to leave your sheltering room

Click on the link below for a list of hurricane evacuation shelters, including special health needs shelters and pet friendly shelters.

https://www.honolulu.gov/rep/site/dem/dem_docs/hurricane_list/2013_Hurr_Evac_Shelters.pdf

HURRICANE SEASON also mean possible storm damage to your home or business. Be sure to call SERVPRO OF EAST HONOLULU 808-395-9545 in case of any type of damage. We are here at your convenience Working to make it "Like it never even happened."

Hard wood floor drying mat system

6/1/2017 (Permalink)

Commercial Hard wood floor drying mat system SERVPRO OF EAST HONOLULU using the drying mat system to save the hard wood floor of a high rise Waikiki condominium

On top of the regular drying units SERVPRO OF EAST HONOLULU is readily equipped with, we also provide hardwood floor mat drying system. This is the most efficient way to extract water vapor from hard wood floors. With just a single hose connection to each mat, you can cover large areas with just a single recovery unit. 

The drying floor mat system draw out trapped water vapor from your hardwood floors; not meant to be used on laminate flooring. The gasket sides of each mat create a powerful seal for the greatest possible suction. Each mat is made from strong PVC plastic and must be cleaned with hot water and soap after each use to avoid cross contamination between jobs.

GOT HARDWOOD FLOORING? SUFFERING FROM WATER DAMAGE? NEED SAVING? CALL SERVPRO OF EAST HONOLULU 808-395-9545, we are here 24/7 Working to make it "Like it never even happened."

"Killing 2 birds with 1 stone"

6/1/2017 (Permalink)

Other than and in conjunction with water, fire, and mold remediation, SERVPRO OF EAST HONOLULU also provides cleaning services.

SERVPRO OF EAST HONOLULU has worked closely with Hawaiian Airlines for a number of years in conjunction with water damage repair, as well as mold remediation. So, when their building maintenance company contract expired, it made sense to call SERVPRO to replace them. It is because SERVPRO operates 24/7, nightly cleaning service was ideal. It’s less disruptive and gives us a chance to thoroughly clean the area(s) without interrupting day to day business.

SERVPRO OF EAST HONOLULU provides ease and efficiency by being a well-round restoration company. Call us 808-395-9545 24/7 because no job is too small nor too big for our level of expertise.

Water damage and what you should do

5/15/2017 (Permalink)

Exposure to mold can cause health problems for some people by irritating the nose, eyes throat or lungs. The best way to keep mold from spreading is to act fast when you know water damage is present.

Let us do the work and reduce your stress, the best decision you can make is call SERVPRO OF EAST HONOLULU 808-395-9545 or follow the following steps

1. Remove water as quickly as possible

Use a wet/dry vacuum to clean up as much water as soon as possible.

2. Use fans to speed up carpet drying process

It can take several days for fans to completely dry a water-damaged area.

3. Use a dehumidfier to dry out the room

These machines remove excessive moisture, which makes the air feel cooler and limits mold and mildew growth.

4. Steam clean carpet and flooring

Steam clean all carpets to properly sanitize and deodorize.

5. Sanitize walls and baseboards

Anything touched by storm water should be sanitized. Clean all walls, hard-surface floors and other household surfaces with soap and water. Remember to wear rubber gloves during cleanup.

6. Check furniture

Look for water damage and remove furniture from wet flooring. Water damage can easily be hidden underneath rugs or carpet, so be sure to give your home a thorough inspection if you suspect water damage.

Family Disaster Plan

4/26/2017 (Permalink)

Storm Damage Family Disaster Plan SERVPRO of East Honolulu rushed to restore a nearly dismembered roof after heavy rain and wind made its way through a home in Honolulu, HI

Every family should have a plan for disaster situations.  Sit down before the storm and be prepared when it's time.

Family Disaster Plan

Discuss the type of hazards that could affect your family. Know your home's vulnerability to storm surge, flooding and wind.

Locate a safe room or the safest areas in your home for each hurricane hazard. In certain circumstances the safest areas may not be your home but within your community.

Determine escape routes from your home and places to meet.

If possible, have an out-of-state or neighbor island friend as a family contact, so all your family members have a single point of contact.

Make a plan now for what to do with your pets if you need to evacuate.

Post emergency telephone numbers by your phones and make sure your children know how and when to call 911.

Check your insurance coverage - flood damage is not usually covered by homeowners insurance.

Stock non-perishable emergency supplies and a Disaster Supply Kit.

Use a NOAA weather radio. Remember to replace its battery every 6 months, as you do with your smoke detectors.

Take First Aid, CPR and disaster preparedness classes.

Educating your child about Fire

4/26/2017 (Permalink)

Make an escape plan

It is important to have a plan when there are children in the home. Children sometimes need help getting out of the house, and they may not know how to escape or what to do unless an adult shows them.

  • Have a plan for young children who cannot get outside by themselves. You will need to wake babies and very young children and help them get out. In your plan, talk about who will help each child get out safely.
  • Know two ways out of every room. It is important to find two ways out of every room in the house, in case one exit is blocked or dangerous to use.
  • Choose a meeting place outside the home. Children should know what to do when they hear a smoke alarm and there is no adult around. Help them practice going to the outside meeting place. Teach them to never go back inside a building that is on fire.

Keep children safe from fire and burns

Some children are curious about fire. There are simple steps you can take to keep you and the people you love safer from fire and burns.

  • Keep children 3 feet away from anything that can get hot. Space heaters and stove-tops can cause terrible burns. Keep children at least 3 feet away from stoves, heaters or anything that gets hot.
  • Keep smoking materials locked up in a high place. Never leave cigarette lighters or matches where children can reach them.
  • Never play with lighters or matches when you are with your children. Children may try to do the same things they see you do.

Moisture Control is key to Mold Control

4/19/2017 (Permalink)


  • When water leaks or spills occur indoors - ACT QUICKLY. If wet or damp materials or areas are dried 24-48 hours after a leak or spill happens, in most cases mold will not grow.

  • Clean and repair roof gutters regularly.

  • Keep air conditioning drip pans clean and the drain lines unobstructed and flowing properly.

  • Keep indoor humidity low. If  possible, keep indoor humidity below 60% (ideally between 30% - 50%) relative humidity.  Relative humidity can be  measured with a moisture or humidity meter, a small,  inexpensive ($10 - $50) instrument available at many hardware stores.

  • If you see condensation or moisture collecting on windows, walls or pipes - ACT QUICKLY to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity.


 


IF YOU SEE MOLD DEVELOPING, CALL US TODAY AT 808-395-9545